We have multiple sites and each site has it's own set of departments, which I have defined and associated to each site.

We have made sure that each AD user object contains the correct department name to match the ManageEngine Site/Department.

When we import the users via AD, a new Department is created under default instead of associating into the existing department.

How do I get these users to map to the desired Site/Department so their association is correct.

Thank you,

Steve