Active Hosts/Others

Hi

I have just set up your eval version to monitor 5 hosts.

2 of the hosts do not appear under the Active Hosts tab in the Dashboard screen, they reside under the Others tab. No event log data is collected from these 2 W2K SP4 boxes. They both have dcom enabled and both can be logged into using the host login test on the Edit Host Details screen. Why would this happen?

I upped the trace level and see the following lines which may provide a clue:

[17:26:44:486]|[03-15-2006]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[17]|: DataAccessException occured while trying to fetch service name for context : - No rows found for the table AaaService in this DataObject|
[17:26:44:486]|[03-15-2006]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[17]|: service name obtained is null for context : , using service System|

Do I need to update the WMI components on these boxes?
Thanks
Al