I am having no end of trouble with setting up active directory. 

I have imported the users with no issues. I have also setup the AD authentication with again no issues. I have also set the Pass-Through

But no matter what I try I can not login as any of my imported user accounts to attempt to send some test tickets.

I triple checked their passwords and I know the ones I am trying are correct and I am able to login to the computer with these credentials but not into the user portal.

Thanks