Active Directory integration - questions
Hi Support,
I've been testing the new AD functionality in 7012 and wanted to clarify a few things:
1. When you pull users from AD all users are read from the given OU(s) into the SC+ database and permanently stored there. What happens when a user is no longer in the AD OU?
2. These are then linked to Support Rep accounts. What criteria does SC+ use to link the AD account with a Support Rep in the DB?
3. When querying AD a domain, domain controller, username and password is required. This info is stored in the DB using an algorithm listed as DUMMY. How secure is this?
I've been testing the new AD functionality in 7012 and wanted to clarify a few things:
1. When you pull users from AD all users are read from the given OU(s) into the SC+ database and permanently stored there. What happens when a user is no longer in the AD OU?
2. These are then linked to Support Rep accounts. What criteria does SC+ use to link the AD account with a Support Rep in the DB?
3. When querying AD a domain, domain controller, username and password is required. This info is stored in the DB using an algorithm listed as DUMMY. How secure is this?