Active Directory Import missing fields
Running an AD import, it runs successfully and all records appear to be "overwritten" with zero errors. But one of our Technician's job title didn't change to reflect what is in AD. Everything else seemed to be OK but in the even log, job title is blank when I know it's populated in AD.
It's currently blank in SDP. Please advise on why that field isn't being updated and what I need to do or where I need to check to troubleshoot.
I am assuming that Technician's info will be updated with the daily AD Sync and not just requesters. is that accurate?
New to ADSelfService Plus?