Active Dir Group Notification

Active Dir Group Notification

How can I set it up so that for every ticket opened an email goes to an A/D Group? My whole IT Department consists of 2 people. We both belong to the ItDept email group. No matter who the tech is that's assigned, or even if one is assigned.

 I want an email sent to ITDept@somewhere.com so that a whole group gets notified every time a ticket is opened

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