Active Archive Data
Hello,
Is there any way to Active Archive Data ??
One of the technicians has been deleted from the list and after Importing him to service desk again he cannot see his own requests.
Active Requests got back by updating each request with assigning his name to the active request but
I cannot edit his Archived requests,
I want to make those requests active and update, Is it possible ?
Best Regards
Is there any way to Active Archive Data ??
One of the technicians has been deleted from the list and after Importing him to service desk again he cannot see his own requests.
Active Requests got back by updating each request with assigning his name to the active request but
I cannot edit his Archived requests,
I want to make those requests active and update, Is it possible ?
Best Regards