Dear Team,

We have enabled Actionable Messages for Outlook; however, they are currently not available for all notifications.

For example, the Request Created notification includes actionable messages, whereas the Request Resolved notification does not. However, the same functionality could be applied to resolution notifications as well, allowing requesters to close requests directly using a Close button.

It would be greatly appreciated if you could enable or extend this feature to all, or at least the most used, notifications (such as Resolved and Cancelled). At the moment, some notifications are sent in one format while others are sent in a different format, which leads to inconsistency.