Action configuration

Action configuration

Hi.
I have configured a Trap listener to execute an action (to write in an archive). When I Execute the action in Admin>Execute Program Action> Execute the action executes succesfully. But when the trap is received (in configured traps), the action is not executed.

What can be the problem?

Another question: What is the correct sintax for actions with tags in the field Program To Execute?

action.bat $RCAMESSAGE or <action.bat $RCAMESSAGE> ?

Thanks








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