Account manager and Supp rep
Why a support manager cannot be an Account manager for some Accounts, too? What is the purpose having an Account manager who is not a support rep, too? In a small company we do not have twelve departments, we are multipurpose people. We are all supp rep so nobody can be an Account manager. OK, I set another e-mail addreses for same persons as Account managers, like Gmail, but that is not a point.
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