Access to attachment denied
Never had this problem with SDP before. One of our users was connected to our network through VPN and was sent an approval request. He could open the ticket, but when he tried to open a Word .docx file attached, he got this:
I could not duplicate the problem on my desktop in the office, so I am sort of inclined to think about the VPN connection. I don't think it's a rights issue because the user in question has the highest permissions, and this is a server level issue, not an access control issue within SDP. But I'm not sure how to troubleshoot this. It's not a big deal as the user was sent the file through other means, but can anyone suggest a solution?
I could not duplicate the problem on my desktop in the office, so I am sort of inclined to think about the VPN connection. I don't think it's a rights issue because the user in question has the highest permissions, and this is a server level issue, not an access control issue within SDP. But I'm not sure how to troubleshoot this. It's not a big deal as the user was sent the file through other means, but can anyone suggest a solution?