Access Servicedesk when DC goes down
Hi there,
We need to know how we can access servicedesk if our Domain Controller goes down?
We use AD authentication and without access to the network all we get is Wrong Username / Password when trying to login.
Is there somewhere in servicedesk that I can setup a 'Local' account so that servicedesk can still be accessed when the network goes down?
In this instance the information we needed was in the servicedesk solution's database but we had no way of accessing it.
In short, I want to be able to grab our latest backup, restore it to a standalone machine, then be able to access it with no network.
Thanks,
Clay.
We need to know how we can access servicedesk if our Domain Controller goes down?
We use AD authentication and without access to the network all we get is Wrong Username / Password when trying to login.
Is there somewhere in servicedesk that I can setup a 'Local' account so that servicedesk can still be accessed when the network goes down?
In this instance the information we needed was in the servicedesk solution's database but we had no way of accessing it.
In short, I want to be able to grab our latest backup, restore it to a standalone machine, then be able to access it with no network.
Thanks,
Clay.