access denied for the user or the remote DCOM disabled

access denied for the user or the remote DCOM disabled

Hi,

When doing a windows domain asset scan i get the error: Either access denied for the user or the remote DCOM option might be disabled in the workstation.

This only happens for some workstations/laptops, so initially i thought it was a Win XP SP2 firewall issue. Disabling the firewall had no

effect on the problem though.

I followed the 6 step guide for that exact error in the servicedesk+ documentation, and all settings seems to be fine.

I can ping the hostname of the latop i'm currently testing with, and i can scan it for open ports. As far as i understand TCP port 135, 445

and some random port > 1024 should be open for this to work?

NMAP output:
Interesting ports on (10.7.105.25):
Not shown: 1021 closed ports
PORT STATE SERVICE
135/tcp open msrpc
139/tcp open netbios-ssn
445/tcp open microsoft-ds
2105/tcp open eklogin
3389/tcp open ms-term-serv
7938/tcp filtered lgtomapper

Any suggestions?
























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