About notifications when the request is updated
Hi,
I'm wondering if it would be possible to have different notification rules for different updates of a request.
For example, I'd like to send an email to the requester when a resolution is added, or when it's assigned to a technician, but not when I modify other fields.
I'm wondering if it would be possible to have different notification rules for different updates of a request.
For example, I'd like to send an email to the requester when a resolution is added, or when it's assigned to a technician, but not when I modify other fields.
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noli_me
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