About mail in SupportCenter Plus
Hi,
We have a question regarding the mail functionality in SC+.
We think it would be great if you could choose that only when a customer replys on a specific request/errand SC+ will pick up the mail and put it directly into the system.
And all "new" request/errand you have to manually put in the system. In that way you have more control on your requests/errands.
Another thing that would be good to have is if you can have more then one mail account that SC+ polls requests from
Thanks
Per
We have a question regarding the mail functionality in SC+.
We think it would be great if you could choose that only when a customer replys on a specific request/errand SC+ will pick up the mail and put it directly into the system.
And all "new" request/errand you have to manually put in the system. In that way you have more control on your requests/errands.
Another thing that would be good to have is if you can have more then one mail account that SC+ polls requests from
Thanks
Per