Ability to record a products serial number and search on it.
Hi there. We have customer contracts, and they relate to a product, and its serial number. I cannot work out how to record a serial number, against a contract, withouth haveign to create an individual product, for every serial number, and even if I do that, I cant easilly search for it.
When we take a call, we often need to accertain, does the customer have a product (via serial no) that has a current contract.
Does anyone have any ideas.
Gav.