Ability to disable Support Reps, Contacts, Accounts and Products

Ability to disable Support Reps, Contacts and Accounts so that requests can no longer be raised against these contacts and can no longer be assigned to disabled support reps, they will dissaper from the relevant lists when creating new requests. This can also apply to Products. products we may no longer support them with, but need to be able to Update the requests without the Product field changing to blank because we have removed the product from their list of products. Simply being able to deactivate it from their list for their account would be better.

This will mean that we can still report nicely out on the information, and if an account/product/support rep is to be re-enabled it can be.

To me this is quite an important feature, as currently requests could accidentally get raised against customers that are no longer supported and it may not get noticed. Support Reps no longer working for the company could also accidentally get requests assigned to them and they also may not get noticed and therefore not worked on.

Thanks

Dan