A report on the re-open requests

Good afternoon.
I want to generate a report on the re-open requests that were in the "Closed" status, then re-opened. When I generate the report in "reopened" fall of the requests that were in the status of "resolved, waiting for approval of the request". When the user answers a letter for a request with status of "resolved, waiting for approval of the request", the request shall be considered newly discovered. How to create a report to avoid requests that had the status of "resolved, waiting for approval of the request"? Or how can I configure the system so that when the user answers the request in status "resolved, waiting for approval", it was not considered to re-open?