Hello,

Does anybody know where I can locate the full installer file for 9118?

I know where to get the service packs.

https://www.manageengine.com/products/service-desk/service-packs.html

However I am attempting to do a test upgrade from 9118 to current version, and because we have done a snapshot of our servers we've been advised to do a fresh install of the software, link to database and then do the update.

However, the only installer files I appear to still have copies of is 9116 and it won't upgrade from this, so I want to try doing a fresh install of 9118 and trying the upgrade on that.

Anybody know the link to where the full installers are held?

Many thanks,

Lisa