8022 Hotfix Released !!
Dear Users,
Request
Hotfix over 8000 has been released and can be downloaded from the below link.
http://www.manageengine.com/products/service-desk/service-packs.html
Refer the below URL for the list of Issues that has been addressed in this hotfix.
http://www.manageengine.com/products/service-desk/readme-8.0.html
http://www.manageengine.com/products/service-desk/service-packs.html
Refer the below URL for the list of Issues that has been addressed in this hotfix.
http://www.manageengine.com/products/service-desk/readme-8.0.html
Also, please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#spRequest
- SD-43214 : The description field during the reply of the conversation disappears have been fixed.
- SD-43284 : In some cases, while processing email attachments, NPE is thrown has been fixed.
- SD-42451 : NPE while creating a new request from Iphone App, if servicedesk is configured with no sites has been fixed.
Srikrishnan
ServiceDesk Plus