Hello - We are currently using ServiceDesk 8.1 Build 8103.
We are unable to select multiple tickets at the same time to set groups, categories, etc.
When we select multiple requests > Actions > Edit Request, a blank screen comes up and only displays the option to close the window.
We have tried it with multiple browsers.
Google Chrome 18.0.1025, Firefox 11.0, and IE 9.0. It happens with each browser.
Thanks,
Chris