Sl.No |
Feature ID |
Description |
1 |
11072 |
Option provided to edit default ‘Status’ names. |
2 |
10216 | Existing Support Services are retained while adding new services in Add New Contract page. |
3 |
11254 |
Dashboard Enhancements
|
4 |
11257 |
API for Solutions Supports additional operations in REST API. The following operations are included in Solutions module.
|
5 |
11381 |
Option to set local authentication password for AD users. |
6 |
11406 |
The Support Rep signature will now be available while sending a reply from Requests View page --> View Contact pop up. |
7 |
11446 |
Option to add multiple Job sheets templates under Admin module. All the job sheet templates added will be available in Request Details page for printing. |
8 |
11557 |
“Email this Note to Support Reps” option in Add Note page will be selected by default, if the logged in Support Rep and the Support Rep assigned to the request are different. If the assigned and logged in Support Rep are same, then this option will not be selected. |
9 |
11559 |
Option to open the Contact information using their Phone number, Mobile number and Email id in the below mentioned URL. http://[server-name]:[Port-number]/RequesterDef.do?mode=view&phone=2323232334 http://[server-name]:[Port-number]/RequesterDef.do?mode=view&mobile=2323232334 http://[server-name]:[Port-number]/RequesterDef.do?mode=view&email=adam@acme.com |
10 |
11633 |
The ‘timeEntryType’ parameter has been included under “addTimeEntry” and “getFieldList” API calls. |