Hi guys,

      I've spoken to Arun on the phone about this but I'm raising it here for everyone's awareness.

 

 

      We've recently enabled the option in the Client Portal to allow new contacts to automatically register themselves in the system.

      This seems to work fine with a single, fundamental, flaw: Once they've been through the verification process nobody in our company is notified that they're effectively waiting for us to give them a login!!

 

      This makes the functionality almost completely useless unless we implement a manual process to check for registered contacts (incidentally - why not just put them in the Unapproved list?!) which isn't pratical.

 

 

      Can I please therefore request an option to enable automatic notification for support reps (selectable by individuals and/or groups) such that when a new contact registers themselves, we get an email notification through.

 

Cheers,

      Andy