Guys,

  Further to our problem with images from a specific account, we've now realised that their attachments aren't being pulled into SC+ either.

 

  This is now a bigger problem than previously, as attachments often contain business-critical information required to resolve our incidents - much more so than images.

 

  Can I please ask someone to contact me regarding this as I've not had much response from my previous post regarding images and I'd like this to be reviewed sooner rather than later, particularly if we need to ask questions of our account's users.

 

Regards,

      Andy