7506 Upgrade Missing Request Fields
My company has just bought SD+ professional and after upgrading to the latest version (7506) I have a problem.
I cannot close any request as it says;
WARNING :Request cannot be completed. Please fill the following fields -urgency, impact, requestType
Yet under default closing rules the fields are not there? Nor are they available under Request Template.
It was working before and now it isn�t.
I cannot close any request as it says;
WARNING :Request cannot be completed. Please fill the following fields -urgency, impact, requestType
Yet under default closing rules the fields are not there? Nor are they available under Request Template.
It was working before and now it isn�t.