7.5 7502 Merge Requests Disappear
Can you explain what happens to a merged request.
We have two similar requests, both with notes etc, when we merge one of them seems to disappear. The only mention of it is in the "History" tab saying that
>Request Merged , Performed by : System
>Request id 81 is added as conversation for the request.
But when you look at the "Converstations" you don't see anything pertaining to Request 81 notes, or details. I would expect that all the details would some how be captured (original requester, notes etc)
Am I wrong? Is this a bug, or am I missisng something.
We have two similar requests, both with notes etc, when we merge one of them seems to disappear. The only mention of it is in the "History" tab saying that
>Request Merged , Performed by : System
>Request id 81 is added as conversation for the request.
But when you look at the "Converstations" you don't see anything pertaining to Request 81 notes, or details. I would expect that all the details would some how be captured (original requester, notes etc)
Am I wrong? Is this a bug, or am I missisng something.