3D Floor and Rackbuilder issue

3D Floor and Rackbuilder issue

Hello,
 
We are using a clean install op OpManager 10.2.
Both 3D Floor and Rackbuilder are not working. Whenever trying to open gives an "Error!" page. See below:
 
 
 
Could you please help us to solve this problem?
 
Thanks in advance,
 
Peter Dalebout
LambWeston Meijer

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