2019: A feature retrospective
It's quite common for the human mind to look back and reminisce over the days that were, especially at the dawn of new beginnings. As we step into a new year - and a new decade! - we at Analytics Plus thought we'd follow suit, and look back at some of our best features and updates over the last year.
Integrations with popular IT applications
2019 sure was the year of new integrations! We introduced support for several applications out-of-the-box, steadily growing the breadth of our prowess. Here's a list of the latest integrations.
- Password Manager Pro and PAM360: Leverage these integrations to attain a comprehensive analysis of your privileged account activities.
- Desktop Central: Effectively analyze and manage your computers, patch deployments, patch scans, and much more with this integration.
- ServiceNow: Integrate with ServiceNow to track key help desk metrics and uncover hidden insights in your ServiceNow data.
Support for new ServiceDesk Plus modules
You asked, and we answered! By popular demand, Analytics Plus now provides an extensive list of out-of-the-box reports and dashboards for the Asset Management module in ServiceDesk Plus. And that's not all. We introduced support for the ticket history, projects and knowledge base modules for our ServiceDesk Plus MSP users.
An array of new import options, and then some!
The last year also brought with it an abundant number of new import options, both from your local databases and from cloud databases. And apart from the additional database import options, you can also import data stored in statistical files like SAS (*.sas7bdat), SPSS (*.sav), and R (*.rdata), that is stored in local drives, FTP servers and web feeds.
Despite the wide range of new integrations and import options, 2019 wasn't only about that - we had several notable features and updates as well! Read on to know more.
Analytics made easy with our AI assistant
Ever found it hard to build reports and constantly found yourself reaching out to your analysts for help? Not anymore! With Zia, our intelligent analytics assistant, we've made advanced analytics even more accessible. All you have to do now is to ask or type in your question, and have Zia generate relevant visualizations in the form of reports and widgets. To learn more about Zia, click here.
New chart types
We've introduced several new chart types, to add to our growing repertoire of nearly 40 different chart types.
- Butterfly chart: Want to get a clear cut comparison of the requests completed on time vs ones that are overdue? Butterfly charts help with just that. Also known as Tornado or Divergent chart, this chart is useful when comparing two different sets of data.
- Bubble Pie chart: This combination of bubble and pie charts helps you compare data that has multiple variables.
- Geo Heat Map chart: This variant of Geo Map charts displays data points color coded based on their density. This proves useful in identifying locations that have a higher concentration of data, such as areas with the highest number of request reopens or regions with a high magnitude of earthquakes.
- Enhancements to Combination charts: Combination charts are enhanced, to support combinations of several additional chart types. You can now mix and match chart types to your heart's content, and generate relevant and accurate visualizations.
- Enhancements to Geo Map charts: The beloved Geo Map chart underwent several additions and improvements over the last year, with the introduction of new themes, support for applying a continuous legend or even creating country-specific map charts!
Set up auto-logon for your users
Users can now access Analytics Plus instantly, without having to provide their login credentials. Configured and enabled within minutes, single sign-on facilitates easy access to users who are logged in to any third party application that supports SAML authentication. Click here to learn more about single sign-on in Analytics Plus.
Real-time analytics at your fingertips
Tired of having to re-sync your data every time you need the latest information from your database? Not anymore! By displaying data live from your database, live connections provide the convenience of real-time updates. Click here to learn more.
Fine-tune the accuracy of your data forecasts
You can now define accuracy levels while forecasting data in Analytics Plus, which allows you to display the range within which the actual forecast data would fall. Click here to learn more about our forecasting engine.
Build custom metrics on-the-go during report creation
Analytics Plus facilitates easy creation of formulas even while creating reports, with its report-specific formula builder. This builder is now enhanced to accommodate logical and comparison operations. Click here to learn more about Report Formulas in Analytics Plus.
