14830 Report Issues
after upgrading to 14830 from 14720 we were not able to generate any reports and the scheduled reports did not generate. Each time any technician tried to generate a report we received the following error message:
Sorry, unable to execute the report, as a report generation for this login is already running.
we ended up reverting our server back to a snapshot taken before the upgrade so we did not lose too many tickets. we would like to figure out what could have caused this before we do another upgrade.
Topic Participants
Richard Hennessee
Dinesh Bhaskaran
Stefan
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