1 SLA definition to rule them all

1 SLA definition to rule them all

Is it possible to have the SLA's cover BOTH Requests and Service Catalog or do they need to be set up separately?

Ideally I want to set up the SLA under Admin | Organizational Details | Service Level Agreements and have those rules apply to BOTH Incidents and Service Requests.

Possible or do I need to duplicate them for Service Catalog?

Thanks

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