Hi,
i have a technician who added a task for herself , she then added a comment to that taks. all fine.
she then added 3 different tasks for 3 different techs at different times - these tech recieved the auto email which included the comment that was added to her own task.
there is not comments in the actual tasks but only in the email.
when i look in the servicedesk i can see the tasks and all are without the comment.
has anyone seen this before?
thanks
Russ