'Reports' Columns rearranged on CSV export?
On Version 7011 when we did a CSV export on a custom report we had, the data columns in the order.. "Created Time", "Completed Time", Category", "Technician", "Request", "Priority", "Department" & "Group"
NOW on version 7.5 the columns are in the order... "Group", "Department", "Category", "Technician", "Priority", "Request", "Created Time", "Completed Time" ?????
Why?
We have just outsourced a developer to create scripts & macros to pull this data & populate Excel workbooks. Naturally it fails now!
How can i fix this without getting a developer back in?
P.S. URGENT! I need this report by monday! if I have populate it manually (2-3hours work), Spiceworks will be deployed nextweek! (Our SDP renewal is due next month)
NOW on version 7.5 the columns are in the order... "Group", "Department", "Category", "Technician", "Priority", "Request", "Created Time", "Completed Time" ?????
Why?
We have just outsourced a developer to create scripts & macros to pull this data & populate Excel workbooks. Naturally it fails now!
How can i fix this without getting a developer back in?
P.S. URGENT! I need this report by monday! if I have populate it manually (2-3hours work), Spiceworks will be deployed nextweek! (Our SDP renewal is due next month)