'My View' Can Switch Between Requesters Tickets or Entire Helpdesk
The 'My View' option for a requester only shows statistics for tickets they have submitted. I would like the user to be able to see stats for the entire helpdesk (requests only to beging with) as well so they can see the current workload. The counts I would like are 'Submitted this week', 'Closed this week', 'Pending total', if limited to three as is the case for the requesters counts only.