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                        • Announcements

                        • ManageEngine Security Compliance Benchmarks

                          Built and continuously curated by the dedicated security research team at ManageEngine, ManageEngine Security Benchmarks provide industry-aligned security hardening recommendations for operating systems, applications, browsers, and enterprise technologies.

                        • ManageEngine Security Compliance Benchmarks

                          Built and continuously curated by the dedicated security research team at ManageEngine, ManageEngine Security Benchmarks provide industry-aligned security hardening recommendations for operating systems, applications, browsers, and enterprise technologies.

                        • Upcoming DR drill in IN on 10th May 2026 and 17th May 2026

                          Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho India Service on 10th May 2026 and 17th May 2026 to ensure our DR Readiness in IN Deployment. This will help us support our expanding server far more efficiently.

                        • Join our live workshop and see identity attacks detected as they happen in Log360 Cloud

                          We are inviting the Log360 Cloud community to a two-part workshop on detecting identity-based attacks across Active Directory and cloud environments. Workshop Title Identity Attack Detection in Practice: 3 Live Use Cases Across AD and Cloud Date & Time:

                        • Join us live: See 3 real identity attacks get detected inside Log360

                          We are inviting the Log360 community to a two-part workshop on detecting identity-based attacks across Active Directory and cloud environments. Workshop Title Identity Attack Detection in Practice: 3 Live Use Cases Across AD and Cloud Date & Time: 20th

                        • Most Discussed Topics

                        • ServiceDesk Plus Cloud very slow to load

                          Are there any current known issues? We're seeing very slow loading across all our ServiceDesk Cloud instances. We are on the US East Coast.

                        • Build 8402 causing CPU spikes

                          Hi Community /Support Team, we are experiencing a persistent issue where the Zulu Platform x64 Architecture process is consuming 100% CPU on our Windows Server and broke SSO with Okta Following an update to Build 8042. The java.exe process spikes to 100%

                        • Audit log error on 15.260

                          After upgrading to 15.260 we get this message regularly: Does anyone experience the same? /Rasmus

                        • Configure SLA

                          Hello, We would like to configure the following in the SLA: Major (critical service degraded) • ⏱ Response: 1 hour • ⏱ Resolution: 8 hours / same day Request / Support • ⏱ Response: 24 hours • ⏱ Resolution: 3 to 5 days Has anyone encountered this issue

                        • Zia Agents

                          What is a Zia Agent? To put it simply, a Zia Agent is a mini AI agent within ServiceDesk Plus that can interpret tickets, determine the appropriate response and carry out actions automatically. So, what is the key difference between Zia and Zia Agents?
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