multilanguage support for support center?
turkish language support option? my customers are alll turkish
What's the difference between SupportManager & ServiceDe
We are introducing ServiceDesk Plus to customers, now SupportManager is released. Our feeling is SupportManager is a part of ServiceDesk Plus functions. Is it right ? ServiceDesk Plus will support multiple language, how about SupportManager on this issue?
What is the underlying database engine being used?
Hi, To anyone using this product, could you tell me what it uses? We need to migrate data from MySQL so ideally I'd like to keep this on a MySQL server/DB. Thanx, JC
ManageEngine SupportCenter Plus 5 Released
Hi All, We are happy to announce the release of ManageEngine SupportCenter Plus 5 SupportCenter is a web based customer support software that helps companies manage customer queries. The major features in this release are : * Case Tracking * Customer Self Service Portal * Knowledge base or Solutions * Contact management * Product Catalog * SLA Management You can download the product from the following location : http://manageengine.adventnet.com/products/support-center/download.html Take a look at