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          • Announcements

          • Deprecation of basic authentication in Microsoft Exchange Online

            Dear users, As you maybe aware, Microsoft has announced that it will start disabling basic authentication for Outlook, EWS, POP, IMAP, EAS, and RPS protocols in its Exchange Online effective October 1, 2022. https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online
          • ManageEngine SupportCenter Plus version 11.0 - Build - 11021 released

            Dear User(s) We released SupportCenter Plus version 11.0 - Build - 11021. Please refer the Migration path table available here and upgrade to our latest build 11021. Enhancements: SCP-2442: Support for email reply separator in request conversations. Issues
          • EOL for 32-bit installation of Supportcenter Plus

            Dear Users, We would like to inform you that the support for 32-bit installation of Supportcenter Plus will be deprecated from August 2022. This is in line with several application dependencies, such as PostgreSQL and JRE, removing support for 32-bit
          • ManageEngine SupportCenter Plus version 11.0 - Build - 11020 released

            Dear User(s) We released SupportCenter Plus version 11.0 - Build - 11020. Please refer the Migration path table available here and upgrade to our latest build 11020. Enhancements : SCP-2230 : Request additional fields are now supported for configuring
          • [Security Advisory] Supportcenter Plus is not affected by CVE-2021-44228

            Dear Users,   We would like to inform you that Supportcenter Plus is not affected by the recent RCE vulnerability (CVE-2021-44228) reported in the Log4j framework.     What is CVE-2021-44228 vulnerability?   According to the Apache foundation, the reported