ManageEngine Pitstop | Community and Support forums

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                      • Announcements

                      • ServiceDesk Plus 15100 Download

                        Has anyone been able to update to 15100? I haven't been able to find the servicepack to download and on the webpage it only has 14980 available to download. Would love to be able to update to the current version if someone knows where it's hiding at?
                      • End of Life Announcement for Microsoft Exchange Web Services (EWS) for Exchange Online

                        Dear users, We would like to bring to your attention that Microsoft has frozen developments and enhancements for their Exchange Web Services (EWS) for Exchange Online and Office 365 were frozen back in 2018 itself and will retire this service from October
                      • [On-demand webinar] Supercharging ITSM with ITOM integration

                        Hey IT folks, Have you been facing ITSM challenges that make efficient service delivery feel like a constant uphill battle? Tickets lack context, slowing down troubleshooting. CMDB updates are delayed due to manual processes, increasing audit risks. Critical
                      • End-of-Life (EOL) Announcement for Mobile Apps for Asset Explorer build 6994 and earlier

                        Dear users, Our team is planning a major revamp of the Asset and CMDB modules which will be introduced in an upcoming Asset Explorer service pack. Also, we will be releasing updated versions of the Asset Explorer mobile apps (v3.0 for iOS and v3.5 for
                      • Setting up Dynamic Throttle Limit

                        Enabling rate limiting for an application or specific endpoints serves as a fundamental defense mechanism against Denial of Service (DoS) attacks by regulating request frequency and preserving system resources. Although it may not fully prevent more sophisticated
                      • Most Discussed Topics

                      • SUPPORT??

                        Our system is down and we cannot get support - goes to voice mail. No chat, no call back - no support at all. Used to be you could always get support. What has happened? Can we expect this to be remedied or not?
                      • Using a Page Script to get the requesters login_name

                        Hello! I am trying to use a Page script to make a button that will link to our internal employee site and open the requesters profile card. The site is example.com/login_name The problem is that the login_name is not always firstname.lastname and primary
                      • Ticket closed to reopened

                        Hello everyone, We encountered this issue on Servicedesk Plus, and I'd like some insight on how we can resolve it, please. On a ticket that's already closed, someone posts a comment, and the system changes the ticket's status to "ticket reopened," even
                      • Report Request: Current Approval Stage and Approver name

                        Hi, I am writing to request a query report that provides visibility into current approval workflows within requests in servicedesk plus We need this report to track the progress of active requests and identify any potential bottlenecks. Please generate
                      • ServiceDesk Plus 15100 Download

                        Has anyone been able to update to 15100? I haven't been able to find the servicepack to download and on the webpage it only has 14980 available to download. Would love to be able to update to the current version if someone knows where it's hiding at?