ManageEngine Pitstop | Community and Support forums

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                      • Most Discussed Topics

                      • Pending Request - Properties Field

                        Hi Is it possible to remove fields from the Properties section of a Requesters pending request page? e.g. remove Impact, Urgency, Item
                      • Sending files from a request in an email message.

                        Please tell me how to send files from a request to an email? I can create the letters themselves, containing the description and other text from the request, but I don't understand how to get a list of attached files in the request and include them in
                      • Make Scheduled Status Change MANDATORY for certain Statuses?

                        Hello - Is there a way (even custom) to make the Scheduled Status Change mandatory for certain statuses? For instance, when Technicians are putting the ticket 'On Hold', we want them to HAVE to fill out a date where is goes back to In-Progress. Is this
                      • -DSkipForcedBackUp_14840=true is ignored

                        I'm upgrading from 14840 to 14930 but the flag -DSkipForcedBackUp_14840=true is ignored and I can't skip the backup step. I've cheked UpdMgr.bat before and after I started the upgrade and the line is there copied from the website. I've restarted the update
                      • SDP 14840 upgrade issues

                        I have noticed several users have posted articles advising they faced issues upgrading to 14840. From java version issues, VM starting issues or even cases where SDP doesn't start as normal after updates, it is a concern. Some have even faced major hurdles