ManageEngine Pitstop | Community and Support forums

    New to ADSelfService Plus?

            • Announcements

            • Upcoming EOL of API's - Account , Site

              Dear Users Greetings for the day. We are writing to inform you about an important update regarding our APIs. As part of our ongoing commitment to providing the best possible service and technology, we are announcing the End of Life (EOL) for the below
            • ManageEngine ServiceDesk Plus MSP version 14.5 - Build 14500 is released

              Dear Users, Greetings for the day. We're happy to announce that ServiceDesk Plus MSP version 14.5 is now available. The latest version introduces behaviour changes , new features and several enhancements to further improve your experience with ServiceDesk
            • ManageEngine ServiceDesk Plus MSP - version 14.3 - Build - 14306 Released

              Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.3 - Build - 14306. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Following is the support policy of ServiceDesk Plus MSP
            • EOL of support to older Operating Systems

              Dear Users, Please upgrade your operating systems to the latest versions to ensure application security and uninterrupted and efficient performance, as newer features get added to the application. Note that over the next 3 months, we will progressively
            • ManageEngine ServiceDesk Plus MSP - version 14.3 - Build - 14305 Released

              Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.3 - Build - 14305. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Please note the behavior changes mentioned in our read
            • Most Discussed Topics

            • How to I add Fixed price Charges in my Request Ticket

              My Customer Service team opened a Ticket on behalf of a Requester who called in with a Slow Computer Issue, While he was working for a half hour to resolve the issue, he saw that he needs a new Network cable. Now My customer service Rep logged a Half
            • Add Billing Contract to Email Command

              Add the ability to set the Billing Contract to the Email Command as it will help set up a ticket automatically.