ManageEngine Pitstop | Community and Support forums

    • Most Discussed Topics

    • How to add a Message/Notice to Service or Incident Template?

      Hi, I wanted to add a message/notice to the Service/Incident Template however i don't see an option for this? Is there an option or workaround for this? For example: Scenario 1 Above or below a field, I might want a static notice that states "Please Note
    • Upcoming Enhancement in Facilities Instance - Space Management

      Dear users, We are elated to announce the upcoming enhancement in Facilities instance - Space Management .Below is a brief run-through of the same: Enhancement in Facilities Instance - Space Management   Introducing Space module in ServiceDesk Plus Cloud's
    • Ability for Users to Search Solutions in Microsoft Teams

      Unless I am missing something, with Microsoft Teams Integration Enabled, the user isn't able to search for solutions.  The chat bot only allows search of requests.  The Solutions tab only allows search by ID, Last Updated By, Comments, Title, and Topic
    • Auto remove users who left the organization

      Hello Sai, How we can manage the Requester/Technicains in the SD Plus who left the orgnaization. Is there any possibilities, we can remove users automatically from SD+ if their accounts are disabled or deleted in AD.
    • Combined user section with requesters and technicians

      Hello Team, In Ondemand SD+, We can achive below benifits If we can have "User" format where both technicians and requesters are part of it. Like we do have in Onpremise SD+. We can mark technicians as VIP. (In Ondemand, currently its not possible). If

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