ManageEngine Pitstop | Community and Support forums

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                        • Most Discussed Topics

                        • Announcement: ServiceDesk Plus Cloud price hike update

                          Dear Customers, Thank you for being a valued customer of ServiceDesk Plus Cloud. This is an announcement about the price hike across all editions of ServiceDesk Plus Cloud, effective May 20, 2024. Please note that this communication is intended only for
                        • SD+ is Down from 30min

                          Team, SD+ has been down for the last 30min. Sometimes it works but very slowly. This is the second incident in a month where SD+ faced extreme slowness and down.
                        • Update on the performance issues encountered in the US data centre on April 29, 2024

                          Dear Customers, We would like to provide you with an update regarding the performance issues encountered within one of the database clusters in the US data centre on April 29, 2024. This issue affected customers being served from the affected database
                        • Link JIRA ticket numbers to existing Service Desk Ticket

                          Hi all I am interfacing SD with an external vendors JIRA ticket system. I want to know how to avoid SD creating multiple ticket when they reply to ours. (JIRA won't update their subject line so each reply from JIRA logs a new ticket. It would be nice
                        • When will Asset booking be available in SD Plus cloud

                          Asset booking is available in the on-premises version, when is this likely to be seen in the cloud version? It's a feature we are keen to explore. Thanks.