RecoveryManager Plus rolls out build 6203
We are glad to release the latest version of RecoveryManager Plus, build 6203. Enhancements: The PostgreSQL database bundled with the product has been upgraded to version 15.4. Issue Fix: The issue that caused incremental backups to fail when a Zoho WorkDrive
RecoveryManager Plus rolls out build 6202
We are glad to release the latest version of RecoveryManager Plus, build 6202. Issue fixes: An issue causing product inaccessibility due to RecoveryManager Plus utilizing additional ports than intended has been fixed. How to update to this build? Update
RecoveryManager Plus rolls out build 6200
We are glad to release the latest version of RecoveryManager Plus, build 6200. Feature: Domain controller backup and recovery: You can now back up domain controllers and restore them to any previous state in the event of a disaster. Enhancements: Exchange
RecoveryManager Plus rolls out build 6102
We are glad to release the latest version of RecoveryManager Plus, build 6102. Enhancements: Support for Duo Security Web v4 SDK: You can now configure Duo Security using Web v4 SDK as a secondary authentication factor to verify technicians when they
RecoveryManager Plus rolls out build 6100 with Zoho WorkDrive backup and restoration capabilities.
We are glad to release the latest version of RecoveryManager Plus, build 6100. Feature: Zoho WorkDrive backup and restoration: Backup and restore all items in your Zoho WorkDrive Teams and the members' drive. RecoveryManager Plus provides the following
RecoveryManager Plus rolls out build 6080
We are glad to release the latest version of RecoveryManager Plus, build 6080. Enhancements: Enhanced dashboard: The dashboard has been redesigned with a new user interface that allows you to view the backup and restoration information, licensing, and
RecoveryManager Plus rolls out build 6074
We are glad to release the latest version of RecoveryManager Plus, build 6074. Enhancements: SSL Certification Tool: A completely revamped SSL certification tool allows you to easily apply SSL certificate for RecoveryManager Plus with just UI-based actions.
RecoveryManager Plus rolls out build 6072
We are glad to release the latest version of RecoveryManager Plus, build 6072. Features Backup and restore support for new Azure AD object types: Azure AD Policies and Administrative Units can now be backed up and restored. Enhancements: You can now filter
[Update] Precautionary steps to protect RecoveryManager Plus from Log4j vulnerabilities (CVE-2021-44228), (CVE-2021-45046), (CVE-2021-45105), and (CVE-2021-44832)
This post has been updated on 13/1/2022. In RecoveryManager Plus , the affected log4j version is used in the bundled dependency. Our security experts are analyzing the issue and as of now, we have no conclusive evidence of our product being affected
RecoveryManager Plus rolls out build 6058 with new security features.
We are glad to release the latest version of RecoveryManager Plus, build 6058. Enhancements: Mail server configuration: RecoveryManager Plus now allows you to configure your mail server using SMTP (Basic or OAuth authentication) or the mail service provider’s
RecoveryManager Plus rolls out build 6057.
We are glad to release the latest version of RecoveryManager Plus build 6057. New feature: Split PST into multiple files: You can now export a mailbox into multiple smaller PST files, thereby enabling you to overcome the import limit of Outlook. Automation
RecoveryManager Plus rolls out build 6053.
We are glad to release the latest version of RecoveryManager Plus build 6053. Enhancements: Support for modern authentication: You can now configure Microsoft 365 tenants which have modern authentication enabled. Advanced search filters: Search for particular
RecoveryManager Plus rolls out build 6050.
We are glad to release the latest version of RecoveryManager Plus build 6050. New features: Automatic patch updater: The product can now automatically download and install any issue fix patches from ManageEngine for security vulnerabilities detected within
RecoveryManager Plus rolls out build 6049
We are glad to release the latest version of RecoveryManager Plus build 6049. New features: Two-factor authentication: Add an extra layer of security by requiring users to verify with a second authentication method to gain access to the product. RecoveryManager
RecoveryManager Plus rolls out fix for Apache Log4j vulnerabilities.
Issue fixed The Log4j library used in the product has been updated to 2.16.0 to prevent the unauthenticated RCE (CVE-2021-44228) and DoS (CVE-2021-45046) vulnerabilities. We strongly recommend all our customers to immediately update RecoveryManager Plus
RecoveryManager Plus rolls out Build 6044
We are glad to release the latest version of RecoveryManager Plus build 6044. Issue fixed: A post authorization command injection vulnerability reported by moon has been fixed. To download the service pack and upgrade to the latest build, click here.
Adding your Microsoft Office 365 tenant to RecoveryManager Plus
This article will explain how you can add an Office 365 tenant to RecoveryManager Plus. Once you have added your tenant, you can configure backup schedules for your Azure Active Directory objects, Exchange Online mailboxes, and SharePoint Online and OneDrive
RecoveryManager Plus rolls out Build 6043
We are glad to release the latest version of RecoveryManager Plus build 6043. New feature: Smart card authentication: RecoveryManager Plus now allows administrators and technicians to login to the application using smart cards, PKI, or certificates. Security
How to remove admin’s access to SharePoint Online and OneDrive for Business sites.
Problem When you configure backups for SharePoint Online and OneDrive for Business sites using RecoveryManager Plus, the admin whose account is used to configure the product is provided access to all SharePoint Online and OneDrive for Business sites by
Security Advisory - RecoveryManager Plus versions 6041 and below.
We have addressed a recently discovered authentication bypass vulnerability affecting the REST API URLs in RecoveryManager Plus. This article provides more information on the issue and how to resolve it. What is the issue? An authentication bypass vulnerability
RecoveryManager Plus rolls out Build 6042
We are glad to release the latest version of RecoveryManager Plus build 6042 with the following enhancements. Enhancements: Enhance security by performing AD restorations without saving the domain administrator credentials in the product. You can now
Recovering deleted Google Workspace mails
This post will explain how you can restore entire mailboxes or individual mails from an existing Google Workspace backup using RecoveryManager Plus. Note: Make sure you have a valid backup of your Google Workspace mailbox. For detailed instructions on
How to back up your Google Workspace mailbox?
This post will elaborate the steps to back up all the items in your Google Workspace mailbox using RecoveryManager Plus. With RecoveryManager Plus, you can back up not just your Google Workspace mailboxes but also your personal Google mailboxes. If you
Adding a Google account to RecoveryManager Plus
This post will explain how you can add your Google Workspace account to RecoveryManager Plus. Prerequisites: To add your Google Workspace account to RecoveryManager Plus, you’ll require a service ID and/or a service Key. To create a service account
Recovering deleted on-premises Exchange mails
This post will explain how you can restore entire mailboxes or individual mails from an existing on-premises Exchange backup using RecoveryManager Plus. Note: Make sure you have a valid backup of your on-premises Exchange mailbox. For detailed instructions
How to back up your on-premises Exchange environment?
This post will elaborate on the steps to back up all the items in your on-premises Exchange environment using RecoverManager Plus. The solution allows you to schedule the backup activity at a specified time. However, before you configure a backup scheduler,
RecoveryManager Plus rolls out Build 6040
We are glad to release the latest version of RecoveryManager Plus build 6040 which adds the following feature to its arsenal. New feature Google Workspace backup and restoration: Backup and restore all items in your Gmail (including all emails, contacts,
Recovering deleted objects that have exceeded the tombstone lifetime.
Problem When an Active Directory object is deleted, and it stays in the deleted state for longer than the tombstone life-time, then the object cannot be restored using native methods. This post will explain how you can restore objects whose tombstone life-time period has elapsed. Solution Using RecoveryManager Plus, you can restore these objects easily. RecoveryManager Plus comes with an in-built Recycle Bin. Unlike the native Recycle Bin of AD, this does not have to be manually enabled. Also,
How to identify and mitigate the unauthenticated product integration vulnerability?
Some versions of RecoveryManager Plus have the unauthenticated change to integration system vulnerability (CVE-2020-24786) as reported by Florian Hauser. This article explains how you can identify if your RecoveryManager Plus installation is affected, and fix it. What is the issue? RecoveryManager Plus had a vulnerable endpoint which allowed a user to integrate RecoveryManager Plus with any other supported ManageEngine product, bypassing authentication. This could lead to data leak. Which version
RecoveryManager Plus rolls out Build 6015
We are glad to release the latest version of RecoveryManager Plus build 6015 which adds a couple of new features and enhancements. New features: Backup storage in Azure: Store your Office 365 and Exchange backups in Azure Blob Storage and Azure file shares. Custom technician roles: Curate your own technician roles and provide varying levels of administrative privileges to end users based on your needs. Enhancements: Database backup: You can now backup Elasticsearch nodes configured in the product.
How to remove global admin’s access to OneDrive for Business sites.
Problem When you configure backups for OneDrive for Business sites using RecoveryManager Plus, the global admin is provided access to all OneDrive for Business sites by the product. If you decide not to back up a particular or all OneDrive for Business sites, you’ll have to manually revoke OneDrive for Business access from the global admin. This document will show you how you can manually revoke a global admin’s access to OneDrive for Business sites. Solution Download SharePoint Online Management
RecoveryManager Plus rolls out Build 6010
We are glad to release the latest version of RecoveryManager Plus build 6010 which adds a couple of new features and enhancements. New features: Download sites data: You can now bulk download all data from your SharePoint Online and OneDrive for Business sites backups and store them securely within your premises. Group mailbox backup: You can now backup and restore group mailboxes in your Exchange Online. Enhancements: Option to subscribe to just the PST export of Exchange (Online and on-premises)
RecoveryManager Plus rolls out Build 6005
Hello, Everyone! We are glad to release the latest version of RecoveryManager Plus build 6005 which comes with enhancements to the notification module and PST export. 1. Improved notification mails: You can now configure RecoveryManager Plus to send out notification mails with a PDF attachment that provides additional information on the status of all steps undertaken during any backup or restore operation performed in your Exchange organization/tenant, and SharePoint Online and OneDrive for Business
RecoveryManager Plus rolls out Build 6000
We are glad to release the latest version of RecoveryManager Plus build 6000 which introduces new features such as SharePoint Online and OneDrive for Business backup. Office 365 SharePoint Online backup and restoration: Backup and restore all SharePoint Online site collections, sites, lists and document libraries. When performing a restoration, you have the flexibility to perform: Complete site restoration: Restore entire SharePoint Online sites to the backed up state. Item-level restoration: Restore
Active Directory Custom Attributes
Hello, I am new to RecoveryManager Plus and just setup the server yesterday. After a bit of searching, I did find the option to add Custom Attributes to the backup, but it is not working. Perhaps because of the type, but these attributes are of type "Text", which should not be so problematic. The attributes are connected to ADManager and are editable, but now we cannot backup these attributes. Can you tell me if and when an update is planed, so we can backup the attributes which are created/edited
Wrong Date/Time in web interface
Hello, I did notice that I have the wrong date/time in the web interface. These were taken @ 10:05 and 10:48 (UTC+2). The server logs seem to take the server time into account and are correct. Is there a setting in RecoveryManager to change the display of the time? Thank you
How to modify Exchange message size limit
Problem: When you use RecoveryManager Plus to restore backups of a mailbox from one Exchange server to another, you might encounter issues if the Exchange message size limit for the target server is lesser than that of the source server. Another possible scenario when you might have problems in restoring mailbox data is if you had changed the message size limits after the backup was taken. Possible error messages: [ErrorInvalidRequest] - The request is too large. Reduce the size of the request and
How to enable organization customization manually?
Problem: When you wish to backup mailboxes in an Exchange Online tenant using RecoveryManager Plus, the global administrator account used to configure the tenant with RecoveryManager Plus must be provided with impersonation rights. For impersonation rights to be assigned, organization customization must be enabled. When organization customization is not enabled, RecoveryManager Plus will automatically try to enable it. If unsuccessful, you’ll have to manually enable organization customization for
Grant impersonation rights using PowerShell
Objective This post will explain how you can provide impersonation rights to an administrator account using P owerShell. Prerequisite To provide impersonation rights to an administrator of your Office 365 environment or Exchange server that is hosted in a remote location, connect to remote Exchange via PowerShell. To provide impersonation rights to an administrator of your on-premises Exchange, make sure the system in which you open PowerShell and the Exchange server are on the same domain. If the
Add an Office 365 tenant to RecoveryManager Plus using an MFA enabled account
Problem When you use a multi-factor `authentication (MFA) enabled global admin account to add your Office 365 tenant with RecoveryManager Plus, using the password of the account during configuration will throw the error "Authentication failed". In such cases, you’ll have to provide the app password of the MFA enabled account. However, the app password is displayed when you enable MFA for the first time and cannot be retrieved again. If you do not have the app password, you’ll have to create a new
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