OpManager Plus 12.8.665 no VPN RA traffic
Good day team! I have noticed, that my OpManager Plus does not collect user's VPN RA traffic from Cisco Anyconnect. As I can see...it stops to collect about 2 months ago... no changes has been made in config or installatoin any updates or patches... Any
Can't retrieve HTML type fields on custom module API (SDP v15.250)
Hi, Team, We have a custom module with an HTML field, which, after upgrading to SDP v15.250, we can't retrieve its values when calling the custom module API. All the other types are present. On version 14.990, we could retrieve all of them. I prefer to
Allow customization / editing of Attack Surface Analyzer (ASA) alert settings
Currently, all alerts generated by the Attack Surface Analyzer (ASA) are fully predefined and cannot be customized. Unlike standard ADAudit Plus alert profiles, there is no way to: Suppress false positives for specific accounts, computers, or OUs (e.g.
Problems with MDM
Hi. I have setup MDM in my Endpoint Central. I've created a template for Android QR code enrollment and I can get an Android Tablet from factory reset to enrolled state. MDM is running in the background and the tablet is in 'sync' state. (Lenovo TAB M10,
Achieve complete Docker Swarm visibility with agentless monitoring
A Docker Swarm environment can quickly become unpredictable as it scales. What starts as a few containers can turn into a complex ecosystem where a single failure leads to service disruption, resource imbalance, or performance slowdowns. That’s where
OS detected incorrectly
Hi Folks We have several Windows Server 2025 Datacenter VMs. Some are being recognized as Windows Server Datacenter Edition (x64) and not as Windows Server 2025 Datacenter Edition (x64). Therefore, various Windows updates are not being rolled out to these
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
ManageEngine User Conference–Southeast Asia edition!
Hi there, We’re headed to Jakarta, one of Southeast Asia’s most vibrant tech hubs, for two dynamic days of learning, networking, and IT innovation. Venue: The Ritz-Carlton Jakarta, Pacific Place Dates: July 7–8, 2026 Here's what's in store for you: Exclusive
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
Add attachment to API JSON
Good morning all, I have several "apps" that take some of the thought away from staff members when trying to get us Ticket Information. I would like to add a "Support File" to a generated ticket. I have an app that creates a system snapshot in .zip format
Can we limit users from seeing certain Solution Categories?
Hello, I know we can make solutions public or private to requesters, but end users can still see the admin categories they don't have access to. Is there a way to limit that view? I've seen the discussion on this forum going back over a decade. Than
Missing installation files with apps deployed from Endpoint Central
I've run across this issue with a few different apps, usually after a Windows version/SP upgrade. Some apps won't launch or can't be uninstalled because the installer files can't be found. The error is: The feature you are trying to use is on a network
Post deployment reboot
I have a need similar to the community post below https://pitstop.manageengine.com/portal/en/community/topic/disable-autorestart-after-installed-patch If you remove the post reboot/shutdown from the deployment policy is there still a way to notify the
SHIELD NxG 2026 is coming to Hong Kong this May!
Hello, ManageEngine invites you to SHIELD NxG 2026, a closed-door executive seminar designed for senior security and compliance leaders across Hong Kong. This in-person session will explore practical approaches to modern log management, threat detection,
Patch Report DB tables
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,
Stopping and Starting the the SLA clock using another field
Hi New to MSP+ my issue is I need to have a filed where the Request ticket is sent out to an external supplier, when the field is update with a value, this needs to stop the SLA. When the data value is updated with "Supplier Provided Information" The
Start chat from within ticket
Hi Is there a way of starting a chat with an end user from within a ticket? Driving all communications through a ticket is easy enough via the Reply functionality, this still relies on emails. What I'd really like to be able to do is for my agents to
Business Rules
I'm new to ServiceDesk Plus. What is the correct format when entering phrases in the filters as well as when using the "Users to Notify" action? Filters Do you enclose each phrase in "" and the separate with , for multiple? Actions When entering multiple
Bring application insights into your SIEM workflows
Security teams rely on SIEM platforms to collect logs and detect threats across networks, infrastructure, and identity systems. However, application-level activity often remains outside SIEM visibility, even though early warning signals such as unauthorized
Make Task Template Owner a Group Role
I have some tasks that need to be assigned to a specific person at each site, I know that if I have a Support Group with the same name at each site I can business rules to assign a request to a the $GROUP_LEADER at the same site as the ticket. Is there
Custom monthly Patch Report
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer Name, Domain, Operating System, Patch ID, Patch Description, Severity, Deployed Date,
[Webinar] Resolve incidents rapidly by integrating your monitoring tool to AI-first incident response
Incidents usually take longer because the response workflows are fragmented. Alerts fire. Multiple engineers get notified. Ownership is unclear. Context is scattered. So, resolution depends on manual coordination under pressure, which practically means
Requester name changed to system
Hi Got this warning: How can I change it so that the system just adds the new requester and does not change it to system?
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
[SDF-84347] Zero separation With commas in numeric fields
Hi Why in numeric fields, numbers with multiple zeros are not separated by commas or points ? Like: Use 1000 separator (,) 590.000.000 Or 590,000,000
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
UEMS failing to patch latest Chrome
Support, I'm getting this error on all systems when trying to patch to the latest Chrome release -- Download Success but checksum failed Error : 60000. This is for Google Chrome (x64) (146.0.7680.80) version.
reset agent id after drive swap
if i swap hard drives on 2 windows computers that already have endpoint central agents installed, is there a way to reset the client ID without reinstalling the software?
change status of software
How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
Different MFA settings for Admin accounts
Hello, I have a fairly simple and straightforward set up, single domain using ADSelfService Plus for MFA. I have it set so that computers can be trusted for 90 days, I would like to make it so that domain admin accounts can't click the trust this computer
Super Admin
Hi, i have a question about Password Manager Pro. At the moment the users are differed into 4 groups: 1. Admin 2. Password Administrator 3. Password Auditor 4. Password User In our company we have different departments. Each department need its own admin account and area in PMP. Example: We have a super-admin (that manage PMP) and two normal admins (admin1,admin2). Admin1 manage area1 and admin2 area2 in the PMP Explorer Area. but they don`t see eachother. And the user management must be customized.
Is it possible to use a gMSA with ADSelfService Plus?
Hello everyone! I was wondering if it would be possible to replace the Local Account running the service with a gMSA account. And If this is possible, can this account also be used for domain authentication?
New feature release: Application log monitoring for faster troubleshooting
Modern applications generate massive volumes of logs across servers, containers, microservices, and platforms. From performance events to security warnings, every log line carries valuable insight. But when logs are scattered across systems and stored
Automation of SDAdmin User and Access Management Tasks
Can we automate SDAdmin tasks? Currently, SDAdmin handles user management manually in the SDPC portal. For example, when a user requests technician access, SDAdmin has to create it manually. Similarly, if a technician needs to be added to or removed from
ManageEngine security advisory—Important security fix released for ManageEngine Access Manager Plus
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine Access Manager Plus. Severity: High. What is the issue? A Remote Code Execution vulnerability in a third-party library was
ManageEngine security advisory—Important security fixes released for ManageEngine PAM360
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine PAM360. Severity: High. What is the issue? An SQL Injection vulnerability was identified in PAM360, along with a separate Remote
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