M365 Manager Plus build 4818 resolves vital security issues
Hello, M365 Manager Plus' latest build, 4818, fixes important security vulnerabilities. Issue fixes: CVE-2026-12591: An authenticated technician may exploit insufficient permission validation in the delegated administration interface to escalate privileges
CMDB Configuration from the Scratch
We are planning to configure the CMDB (Configuration Management Database) from scratch in ServiceDesk Plus. Since we are in the initial stage, we are looking for guidance and best practices for setting up CMDB effectively. As I am new to CMDB, I would
Most Recommended Lotus Notes to Outlook Converter Solution
MailsDaddy Lotus Notes to Outlook Converter is a premier and reliable tool designed to facilitate the conversion of Lotus Notes to Outlook PST format. This exceptional software allows users to effortlessly export single or multiple Lotus Notes files into
Mandatory Worklog for Closing Task BY GROUP, LIFECYCLE, OR TASK TEMPLATE
Is there a way to make Worklogs mandatory before closing a task for a specific Group or even Task Template? Perhaps adding a Task Lifecycle? Currently there is no Task Lifecycle and Tasks are where we track Worklogs. The issue lies in the fat that Requests
Reminders to Requesters for Unresponded Tickets
Reminders for requesters to respond to on-hold tickets is an important feature in the application as they help prevent tickets from remaining inactive, reduce backlog and accelerate request resolution. By automating follow-ups, they improve help desk
Upcoming enhancements in Microsoft Teams Support for UAE Data Center Support, Azure DevOps Integration Scope Permissions Update in ServiceDesk Plus cloud
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements in Microsoft Teams Support for UAE Data Center Support, Azure DevOps Integration Scope Permissions Update in ServiceDesk Plus Cloud. Below is a brief run-through
Can Service Desk Pro be run on a Core Server?
Good afternoon, I am working to upgrade all my servers to the latest release of Server 2025. I prefer core for many of my servers as it does not require the GUI related overhead and generally run better. Will servicedesk pro install on a server core,
Project Scheduling
Hello, i have two inquiries: 1- is there any way to do resource and capacity planning for projects? i need to make sure that technicians are not over allocated with tasks. Currently the application allows me to schedule unlimited number of hours for the same technician on the same day. 2- Milestones and Projects scheduled start and end dates do not automatically calculate based on scheduled tasks contained within. Also, the estimated days and hours for tasks do not propagate up to milestones and
💡 How AI Accounting Software Supports Business Growth
Growth requires smart financial management. Businesses need access to accurate data and efficient processes to scale successfully. HelloBooks.ai is a trusted AI accounting software that helps organizations streamline accounting operations through intelligent
Teams Chat - Notification
When you start a Teams Chat from within a ticket, it would be a great addition to have the following functionality 1. Notification Icon Similar to Notes / Conversations in grid view when a user has updated a Teams Chat 2. Automated Message if using Teams
Compliance Reporting & Quarantine Rules
These appear to be defaults - can these be lowered - Ideally I would want 15 days
Customisable Power Management Report - On demand and via schedule
The information I want is contained in the "System Uptime Report" in the other reports section, but I cannot have it send me the specific data I require. I assume I need a query report? I need to be able to define a group of devices, have a months worth
DEX Manager Plus recognized in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
We're proud to announce that ManageEngine has been recognized in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools; ManageEngine was evaluated based on the capabilities of DEX Manager Plus, our dedicated, cloud-native
ManageEngine recognized in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
We're pleased to announce that ManageEngine has been recognized in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools, evaluated on the strengths of DEX Manager Plus—our standalone Digital Employee Experience Management
OST to PST Recovery Software to convert OST to PST File?
Most of the users are searching best tool for repairing the corrupted OST file, here we are providing Enstella OST to PST Recovery Software that secure for repairing corrupted or damaged OST file and recover OST file to PST file. Using application is very easy, just follow the easy steps of installing and get the secure process for repairing and recovering exchange Outlook OST file emails, contacts, calendars, task, notes, inbox items, outbox items, journals and appointments. This OST to PST Recovery
Exchange Online using Pop or IMAP configuration setup
We are moving to exchange online and would like to use pop or imap to connect exchange online and pull mail to the system. How can this be setup? I know Microsoft Graph is the new way of doing things but we want to hold off on that. Is that even possible
Y'all still getting "Network error occured with error code : 2" on application installs after deployments?
I heard that the bug fix that went out today was supposed to resolve this issue, but it's still happening to me. Anyone else still seeing this today?
Deprecating Configurations from ESM Directory
Dear Users, We’re pleased to share an important announcement about the changes on deprecating Configurations from ESM Directory. ESM Directory configurations, such as User Management, Custom Domains, SAML Authentication, and Active Directory Settings,
Rfresh data from published Power BI dashboard on Fabric
Currently, our dashboards on Power Bi Desktop are connected to SDP using: Integration with Power BI Desktop These dashboards are successfully published to MS Fabric / Power Bi / Sharepoint - But we can't update data on the published semantic model. Image
New feature releases in Endpoint Central and Vulnerability Manager Plus!
Hello all :) We're pleased to inform that we’ve introduced some new features in ManageEngine Endpoint Central and Vulnerability Manager Plus. Threat prioritization and risk scoring Every vulnerability that is detected now comes with a risk score, which
Problem in PAM Training
Hello, I'm taking the MECPP PAM360 training course, but I got one of the final quizzes wrong. Now I've been locked out and can't finish the course because it won't let me make any more attempts. This happened over a week ago, and I'm still waiting.
[Updated timeline] Announcement: 'ME MDM' app renamed to 'Self Service'
Hello everyone. We are renaming the Mobile Device Manager Plus agent app from 'ME MDM' to 'Self Service'. The app will be automatically updated with a new name and logo on all user devices. [Edit – June 18, 2026]: The rollout will begin on August 15,
Is there a report for Remediated/Resolved Vulnerabilities (not just Applied Patches)?
Hello everyone, I am looking for some guidance regarding vulnerability reporting in EC. Currently, I know we can easily generate and export reports showing the patches that have been successfully applied to our endpoints. However, my security team needs
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
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The Driver repository is not updated
Few days ago i removed an old drivers and image from a remote office that we have in endpointcentral , however I've tried so many times to get the new ones scanned but it's seems to be impossible. The error message Im getting is "Unable to scan the driver
ESM Portal Customization
Hello Everyone, I have been banging my head against a wall trying to design someone in the ESM Portal to look, well modern and just less dull and boring than the default. I understand the code is actioning server side, so its limited what I can do. Is
Zia IA Agent
Minor tweaks only: Hi, With the latest EC cloud update, the Zia AI Agent now appears in the Admin menu. I checked the documentation and noticed that "Zoho Credits are not currently supported in the UK and EU regions" — do you have any timeline for when
SAML SSO Migration - Is it possible to use AD Authentication and SAML?
Hello, We are planning to migrate our PAM360 authentication from AD to SAML SSO (Entra ID). Before proceeding, we would like to clarify a few points: 1. Is it possible to enable SAML SSO authentication while keeping the existing AD authentication method
Help Card does not show automatically
Am I doing something wrong? When a Help Card is set for a template, I would expect this to be in an open state automatically? Instead it seems like the user is expected to click on a Help button, located top-right and out of line of site for the user
UEMS Test & Approve using dynamic group
Hi all, would it be possible to take a Dynamic Custom Group for Test & Approve task? Or a way to override this: , so that even unapproved patches can be deployed via APD? We would like to deploy patches as soon as they're available for two specific apps
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ADAudit Plus Service Unable to stay running
I have a ticket open but wanted to reach out here as I am not getting any feedback on the ticket so far today. I have already uploaded the logs to the support team but wanted to ask about a few things I've found as I've been parsing through the logs.
Import Sample Script
Auto-populated customized sample scripts help administrators get started quickly by providing contextual, ready-to-use code tailored to their specific configuration or use case. Instead of writing scripts from scratch, users receive examples that include
[Free Webinar] The intelligent duo: How ServiceDesk Plus + Analytics Plus are redefining modern ITSM for the AI era
Hi there, It’s no secret: modern IT teams already have the tools and data they need to run proactive service desk operations. The real bottleneck isn't a lack of tools—it’s the missing intelligence layer required to connect those tools and surface decision-ready
ManageEngine named a Strong Performer in The Forrester Wave™: Endpoint Management Platforms, Q2 2026
We're elated to announce that ManageEngine has been recognized as a Strong Performer in The Forrester Wave™: Endpoint Management Platforms, Q2 2026. We believe this recognition is a testament to our vision, which has consistently focused on minimizing
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