Patch Tuesday Updates: July 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 44816 - 2026-07 Servicing Stack Update for Windows 10 Version 1607 for x64-based Systems (KB5099542) 44817 - 2026-07 Servicing Stack Update
Patch Tuesday Updates: July 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 44816 - 2026-07 Servicing Stack Update for Windows 10 Version 1607 for x64-based Systems (KB5099542) 44817 - 2026-07 Servicing Stack Update
Custom Function no longer working after updates
We have recently been running through the 15x updates and are currently on build 15270. Somewhere in the updates at least one custom function of ours has stopped working as expected. We have a series of functions that are meant to create a child request
Capturing monthly payments of leased assets in ServiceDesk Plus
Does anyone have a suggestion of how to capture the monthly costs of leased assets in ServiceDesk Plus? We lease our end-user devices and some infrastructure equipment to spread out the cost over a longer periods. I'm looking for a way to capture the
Feature Request – Region/Division-Based Request Visibility for Requesters
Good day, I would like to submit a feature request for ServiceDesk Plus Cloud regarding requester visibility and access to requests. Current Limitation Our organization operates across multiple regions and divisions. We have regional and divisional managers
Question for the Community: Is your endpoint security keeping up with AI-powered attacks?
As AI accelerates vulnerability discovery and helps attackers identify and exploit security weaknesses faster than ever, the window to patch and remediate vulnerabilities continues to shrink. What's your biggest endpoint security challenge today? Keeping
Recurring Changes
Similar to the Maintenance module which automatically creates requests based on a schedule, recurring Change requests can be used for various purposes, particularly for standard changes such as server and service patching, certificate renewals, security
How to Fetch all Assets through GET API specific to the Requester?
Dear All, We are using the GET API to view all the Assets using below input_data but we would like to filter it based user Login ID. GET /api/v3/assets input_data { "list_info": { "row_count": 5, "start_index": 0, "sort_field": "id", "sort_order": "asc",
[Security advisory] Authenticated user privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus On-premises and AssetExplorer On-premises
Hello, This security advisory addresses the privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus which has been identified and rectified. We strongly urge all customers to upgrade to the latest version of ServiceDesk
Internal Error!
When I try to delete a PM record Internal Error! appears.
Mail Server Incoming error
Hello, We got an email by ServiceDesk saying there was en error while fetching mail. Yet when we try to download the error logs this is all we see. {"message":"No errormail files available to generate zip file","status":"info"} How and what can we do
[ForYourInformation -61] Business Rules for Notes
In the past, several use cases required notes to be automatically marked as the first response and displayed to the requester. This enabled technicians to acknowledge and work on requests while avoiding first response SLA violations. Earlier, this functionality
Request to Generate SQL Report on Problem associated to Change
Dear All, I would like to generate a SQL Query Report with below columns: a) Problem ID b) Problem Title c) Is Known Error? (Yes/No) d) Problem Status e) Incident Status f) Associated Change ID g) Associated Change Stage h) Associated Change Status Regards,
Reply window doesn't load properly
Build 15150. This only happens on a single conversation within a single ticket. I believe the root cause might be some dodgy html within the conversation reply. The text box to type the reply doesn't properly load. This happens the same for other technicians
Populate Installed Software List for Asset
I'm working on a new workflow for building and installing new computers that are replacing old ones. I'd like to find a way to pull a list of all installed software that is on the current (old) computer so our tech knows what to install on the new computer.
Link to Custom URIs?
Is it possible to link URIs in SDP replies other than http(s): or mailto:? For example, is there a way I can link a user to a specific page in SCCM's Software Center using its URI? Like this? Download from Software Center. I've tried: Using the Insert
Performance Degradation – Investigation in Progress (US DC)
Dear Customers, We are currently experiencing slowness in one of our cluster, which is impacting a subset of customers and causing slower application performance. Our engineering team is actively investigating the issue and working to mitigate it as quickly
Slowness and some users can't connect to Service Desk Plus today
Several reports of Service Desk Plus either not loading for users at all (stuck on a spinning cursor) or those that are connected are getting extremely slow and lagging service. We are Midwest in the US.
Service page details
Anyone have the link to this page? I can not find the one that say specific US I see CN, IN, EU, AU and CA but on the incidents page none show
Issues with Service Desk Plus Cloud today?
I'm getting all sorts of errors and URLs not found, along with it being very slow. Support chat agents all appear to be busy, so normally indicates an issue. Although this page showing all okay? EU ManageEngine On-Demand Service Status
Monitoring Vmware Server Hardware? Hard Drives
Hi, I have setup a monitor group for my VMware 3 host cluster in order to monitor the host servers for hardware errors. These are HP servers. I can see that monitoring appears to be working; but it does not appear to display the Disk Health for my servers. It only shows Power, Fan, Temp, Processors and Memory. It shows the Datastores and Disk I/O for VMware but not the underlying health of the hard drives. Is there a way to view the health of the individual disk drives?
M365 Security Plus build 4820 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build–4820. Enhancements Shared mailboxes, guest user, and resource (room and equipment) mailboxes are now treated as free across all modules. Audit reports now display
M365 Manager Plus build 4820 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4820. Enhancements Shared mailboxes, guest user, and resource (room and equipment) mailboxes are now treated as free across all modules. Group memberships can now
Add a note as first response when a technician is assigned
Hello everyone, Im working with SLA and Im tryng to "automate" first response. Is there a way to automatically add a note as first response when a technician is assigned in SDP Cloud? Ma be through a script or anything. Thanks regards!
Error Network Scanner
Hi, i'm testing the Vulnerability Manager and i'm getting the error like at the attachment when i try to scan an IP or a network range. Anyone a solution? Thanks and regards Dennis
Recurring Self-Uninstallation of the ManageEngine Endpoint Central Agent
The ManageEngine Endpoint Central agent installed on machines repeatedly and automatically uninstalls itself, roughly every time it is reinstalled. Log analysis confirmed that the uninstallation is explicitly ordered by the central server (it is not a
cloud based Distribution servers
Hi We are needing to look at managing patches and installs over the internet. At the minute we understand that endpoint central sends the details and websites of the patches to the computer needing the patches, then the computer connects directly to the
OnePlus Tablet enters boot loop after MDM enrollment
We are facing an issue with ManageEngine Mobile Device Manager Plus on our OnePlus tablets. Environment: Product: ManageEngine Mobile Device Manager Plus Device: OnePlus Tablet Android Version: Android 15 (OxygenOS) Enrollment: Android Enterprise (Fully
can we drop a db owner role on the database for the domain authenticated user in sql post installation
Hi Team, as part of internal restriction we need to revoke db owner permissions on the database for the db user. we completed the configuration of the tool . are we good to drop the permissions and grant db reader , db writer on the same account. will
Best Email Backup Wizard in 2026
When I was searching for a reliable email backup solution, I came across SysTools Email Backup Wizard, and it genuinely felt like the best option available in 2026. What impressed me first was how easily it lets me back up emails from popular services
How to Migrate SharePoint Site to Another Tenant?
Migrating the SharePoint site to another tenant is a daunting task, due to the unavailability of native or manual methods. Therefore, we have only one option to opt for an automated solution to migrate SharePoint Site to another Site. But the question
Snow Rider 3D: Immersive Snow Racing with Stunning 3D Graphics
Looking for a quick burst of adrenaline? Then dive into Snow Rider 3D and get ready to shred! This free online game offers a surprisingly addictive and challenging snowboarding experience. No fancy console needed, just your keyboard and a thirst for speed!
Best MBOX to Email Import Wizard in 2026
I was looking for a variable option to import MBOX files into an email account. I came across many free solutions like using Thunderbird with Import/Export NG tools for Windows devices or you can also use Apple Mail client for Mac devices. The process
Roles for general users
Is there a way to alter or add a role to a general user, not just a technician? I have an HR person for example that would need to review the entries and add to a ticket that they do not specifically own. I altered settings so she can at least look up
Backup Failure: FolderPermissionHandler removes SYSTEM/Administrators (Build 11.5.2622.11)
Hello, We are reporting a critical failure in the scheduled backup process in our current version Build 11.5.2622.11, where the general symptom is an access denied error when processing the backup. Every time the process runs, the FolderPermissionHandler
Patch roll-back after installation
I am seeing a lot of issues with 2026-06 Cumulative Update Preview for Windows 11, version 25H2 for x64-based Systems (KB5095093) (26200.8737) being installed and rolled back, which is causing a higher than normal number of vulnerable systems. Is this
IP Scope Issue with Remote Users
We have been having an issue with Endpoint Central and our remote users for awhile now. The problem we have is it seems our IP Scope conflicts with our remote workers home networks. Our remote offices have IP ranges from 192.168.1 to 92.168.10; 92.168.20;
Interfaces in Business View dont show traffic load colours anymore after chacging poll rate
Hello all, For my WAN connections i wanted a quicker poll rate on the interfaces. 15 minutes was to high. I created a Interface Group and added the required interfaces. After that i Went to Settings>Interface Templates and changed the monitoring Interval
Jira Cloud Integration with Endpoint Central On-Prem
I'm trying get the Jira integration setup with out On Prem Endpoint Central server. Our Jira instance is cloud based. I have the API key setup and it says our Jira URL is reachable. Based on the Endpoint Central documentation on the Jira integration,
Doesn't really delete
Hi Noticed this in the release notes The update does not really permanently remove the conversations from the tickets - right? Just moves them into the new schema/structure?
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