Is there a way to make some fields in Spot Edit read-only for all users?
Hi all, I'm working on a bi-directional sync between our company's app and SDP Cloud. (my app <---> service desk plus cloud) I need a field to sync from service desk plus cloud to my app. So I add this field when making creation request api to SDP cloud.
Execute script from AD Audit Alert
Let’s see if you can help me, please. I want to know the steps to follow to run a script when a user changes their password outside of their working hours. The script will connect to AD and block the user.
Audit Policy Status - change "REQUIRED" parameters from "not required" to "success"
I am attaching a screenshot from "view RSOP data", as I understand it, the first column is the setting on the domain side, and the second is the setting on the side ADaudit. How to change "REQUIRED" parameters from "not required" to "success"?
DCSync
Hi, Is there a way to exclude the msol_user account from being reported in the DCSync attack events? As I understand it, the msol account is designed for this?
java.exe 100% cpu consumption
Is anyone else noticing this issue recently? We are seeing java.exe for ADAudit consistently consume 100% CPU, and ADAudit itself stops functioning with any data gathering/alerts/notifications. We are having to either kill java.exe and restart the service,
User-specific file server audit report created in AD
I have the audit service installed on the file server, my users created on the active AD server have access to certain specific folders but my ADAudit plus sends me a general dashboard how could I have a report of a specific user that created, modified,
Track non-compliant resources with Governance Checks
Hi there! We've introduced the Governance Checks in CloudSpend which is a compliance and resource management feature, that helps you track and manage non compliant resources across your cloud accounts. As your cloud footprint grows across teams and providers,
CIS Benchmark
Hi. When CIS Benchmarks for Windows version 4 will be added ?
AD Audit Plus and NAT Communicaton
Has anyone been successful in setting up the NAT configuration between AD Audit Plus and another public facing server? We use Endpoint Central for all our deployments and it uses its own NAT through a secure gateway to communicate to our remote devices.
Remcom.exe flagged as malicious
Hi, Just tried to upgrade from 8.5.0.0 to 8.5.1.0 and our virusscanner (McAfee) is intercepting the remcom.exe file in the upgrade ppm-file as it thinks it is malicious (Windows Remote Installer). Same problem as described in https://pitstop.manageengine.com/portal/en/community/topic/remcom-exe-flagged-as-malicious.
Help Card does not show automatically
Am I doing something wrong? When a Help Card is set for a template, I would expect this to be in an open state automatically? Instead it seems like the user is expected to click on a Help button, located top-right and out of line of site for the user
How to Access Free Private Servers in Steal a Brainrot (Roblox): A Complete Guide
For fans of Steal a Brainrot on Roblox, private servers can offer a unique gameplay experience, whether you want to explore the game without distractions or set up sessions with friends. In this guide, I’ll share my insights on how to make the most of
ADAudit plus member servers list auto refreshes every few seconds.
Hello, I'm attempting to manage member servers, but the list auto-refreshes so quickly I can't scroll down through the list. By the time I get to the server I'm looking for it shoots me right back up to the top of the list. Is there a setting for this
Disabled Users Logon Attempt alerts coming through - but user doesn't exist
Hi there I have an alert setup for when a disabled user account attempts to log in Today I'm getting alerts suggesting a particular user is attempting to log in, but when I search in AD, there is no trace of that user. Anyone any ideas why this might
DEPLOY SUPERVISED MDM ENROLLMENT VIA GPO FOR WINDOWS
Is there a way to enroll MDM via GPO? Currently i copy a setup folder to each device to than start an BAT.FILE as Administrator. I did try a couple ways to deploy this by GPO, but nothing seems to work, since a BAT File triggers a BAT FILE to than trigger
ADAudir Send alert to telegram
hi, i tried configured ADAudit send report to telegram, i configured sms setting as API TG but settings not Save - "Enter valid HTTP URL.". how can i make ADAudit use Telegram for alerts
SDP cloud REST api metadata support
Hi all, I'm working on a bi-directional sync between our company's app and SDP Cloud. Flow: App → SDP: Using SDP Cloud V3 API (edit-request) to update ticket status. SDP → App: Using Triggers + Custom Functions to detect status updates and call our public
Approval comment in Conversations
The Comments left in the Approval sections are easy to miss since we need to select another Tab, How about including them in the conversations list? This could be how it looks when approved And Red for Declined and Blue for Clarification. This would mean
our user creation and modification templates have lost their 365 tab
We recently updated to 8030 and now all our templates are missing the 365 tab where we can assign licenses and azure group membership. When I check the Microsoft 365 tab from the main menu, I get the notice that I need to "click here to configure". When
Plants vs Brainrots Gattolini Owlini: Value and How to Get It
For fans of Roblox Steal a Brainrot, certain Brainrots stand out not only for their rarity but also for their value in gameplay. One of the most sought-after Brainrots is Gattolini Owlini, a special collectible that has become a favorite for both collectors
My own Requests-filter as a technician
So I'm a technician, but sometimes I actually make requests (of other teams or order computers and such). Where is the filter for me to see my own requests? I tried making a global filter but I can't seem to choose Logged in user in the Requester field
Allowing end users or Support Partners to create Change Requests directly
Hi, Is it possible in ServiceDesk Plus for regular users (or Support Partners) to create/submit a Change Request or Change Ticket themselves? We would like certain users —specifically our Support Partners— to be able to log Change Requests directly in
Unable to see security groups when he was in multiple domains
Hi Team, when i search for an user and click on that user to see groups information . we are seeing only groups related to only 1 domain . The user have other groups in different domain . How can we achieve this to view all domain groups information of
CAN'T ENROLL ME MDM ON iOS 26.1
iOS 26.1 does not show ENROLL DEVICE Window after adding Apple Configurator Blueprint and MDM Assignment in ABM! Does anyone experience the same issue? Tried with several new phones and MDM re-assignments via ABM.
Templates/Data Insert based on Ticket Categories
Hi all, I'd like some help with creating a template for new tickets. When a specific category and subcategory are selected, I would like to insert text into the subject and the description boxes. Is this possible to do? All research shows that I will
Error while start SDP
SDP Dos not start- log file error com.adventnet.mfw.ServerFailureException at com.zoho.mickey.startup.MEServer.startServer(MEServer.java:371) at com.adventnet.mfw.Starter.start(Starter.java:387) at com.adventnet.mfw.Starter.main(Starter.java:703) at com.adventnet.me.servicedesk.start.SDPStarter.main(SDPStarter.java:123)
Manage Engine Service Desk Version Update Problems
Merhaba, ManageEngine ServiceDesk uygulamasını 15.1 Yapı 15150 sürümüne güncelledikten sonra menü başlıkları bozuldu. Ekran görüntülerini ekliyorum. Desteğinizi rica ediyorum. Saygılarımla.
DC Agent System Tray Icon Not Showing Up on Some Computers
Has anyone seen experienced an issue where the DC agent icon doesn't show up in the system tray even though the following processes and service are loaded? Processes: dcagentservice.exe dcagenttrayicon.exe dcondemand.exe Service: ManageEngine Desktop
How to automatically restart services when down and be alerted?
I would like to know how to be alerted if a windows service like RDP for example, goes down, and how to have endpoint central restart it after X amount of time, and be alerted if that fails also. Is this possible?
Not allow to reopen closed requests
Hello, We have this configured: Helpdesk Customizer - Notification Rules Acknowledge requester by e-mail when the request is closed. But, If requester respond the e.mail, then Servicedesk reopen the request as a new request. It’s posible to not allow
How do I deploy a script to the self-service portal?
I have a single one-line command I want to deploy to the self service portal, so that if users run into a certain problem, they go to the SSP and click Install and it fixes the problem. Its not an executable or deployment package or anything, just a single
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager, there's no better way to get fresh insights in optimizing your network monitoring than a product training. Attend the free, four-part webinar series on September 17, 24, October
Upcoming IN & UK DR Drill Scheduled for 14th December 2025 and 21st December 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho IN and UK services on December 14th, 2025 and December 21st, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments
Error view task request
Hi Team, SDP V14.5 A user is unable to view the task and receives the following error message: ‘Unable to parse the given data I checked the API response from the system, and when passing the row count, it is currently sent as "%22%3A%2210%20%22%2C%22".
unable to execute a Report via API
Hi! I'm trying to get a Report data via API call through documentation example/test module but got "Invalid Input". what is wrong and how to fix it? SD version is 15.1 Build 15150
Missing License file
Dear Team, Please suggest how to generate this license, which is activated in the server, but due to issues in the server, we want to set it up in a new one. Product Name : ManageEngine ServiceDesk Plus 9.3 License Type : Registered Version License ID
[SDF-107034,SDF-28769] hyperlink in custom field or notes
Hi, I'm trying to insert a URL into a custom field (text field) though it isn't appearing as a hyperlink. How can I achieve this? I have also tried adding a URL to the notes as a straight forward URL and as a HTML hyperlink though it still comes out as
Remove Role Approver via API
I'm using role approvers as placeholders in a template before replacing them with the actual person needed in the approval, is there any way I can remove the Role Approval via the REST API or can that only be done manually? Thanks (I have tried submitting
Mandatory Fields in Asset
I was wondering if there was a means to make certain fields Mandatory with regards to adding a new asset. This is particularly important with regards to the "Asset Tag" field as we do not want anything to be listed in out Inventory that does not have an asset tag assigned to it. It would be a good feature to be able to customize the asset fields much more than we currently can.
Force Client to switch Remoteoffice
Hello We have several remote offices, each defined by its own IP scope, and everything works fine in general. However, I need to know how I can manually trigger the IP scope check on the client — either through a parameter in an executable file or by
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