What Makes a Free Game Worth Playing Again?
I recently spent some time exploring the collection on Coolgamesfree.org and was surprised by the variety available. Whether you're into action, puzzles, racing, strategy, or relaxing arcade challenges, there's always something new to try. What I enjoy
Is Slope Game the Ultimate Test of Reflexes?
I've been playing Slope Game for a while, and I'm surprised by how addictive such a simple concept can be. There are no complicated controls or long tutorials—just a rolling ball, a fast-moving track, and endless opportunities to improve. Every run feels
Introducing Zia AI Agents in ServiceDesk Plus Cloud
Hello ServiceDesk Plus users, We're excited to announce the general availability of Zia Agents in the cloud version of ServiceDesk Plus. Register now for our free training on Zia Agents for ServiceDesk Plus Apr. 7, 2026 3pm AEST Register now 11am BST
Portal Views
It would be great as a technician to have the option to toggle on the end user / customer view of the self service portal, and then be able to toggle back to the technician view. This is helpful for training and understanding what end users see.
Problem with the Remote Control
Hello, I’d like to check on an issue I’m having when trying to establish a remote connection to some endpoints in my environment. My support team has noted that when attempting to use Remote Control on certain endpoints, a pop-up appears asking the user
Endpoint Centreal / SDP find assets based on serial number
Hi, we are using Endpoint Central together with Service Desk Plus. The inventory works fine and the required information are visible on an asset. Unfortunately I did not find a way to find assets based on a serial number of a device. For example I have
Why is Announcements sorted by Title instead of by Display date?
15.2 Build 15240 It's quite impossible to find an old announcement when we have over 500 of them and they are sorted Alphabeticaly instead of by display date. I'm unable to click Date Range to sort.
M365 Manager Plus build 4821 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Manager Plus build 4821! Enhancements The bundled JRE has been upgraded from Java 1.8.0_482 to Java 11.0.31. The License Details Report now includes a License Quota Used (%)
What Is the Best Way to Backup Synology Mail Server?
Hi everyone, I'm currently using Synology Mail Server for managing business emails and want to create a reliable backup strategy to protect my mailbox data. While I've explored Hyper Backup and some manual export methods, I'm not sure which approach is
Unable to scan devices using Endpoint Agent
Hello, We are using Asset Explorer with Endpoint Agent but we are unable to scan workstations because we get the following error message: We have troubleshoot in the agent and it shows everything is reachable and working properly. We had previous tickets
ADSelfService Plus build 7000 supports Microsoft Entra ID
Hello Everyone, ADSelfService Plus' latest build, 7000, has been released with the following updates: Feature Microsoft Entra ID support: ADSelfService Plus now extends its capabilities to Microsoft Entra ID, helping organizations protect and manage cloud
Change in Windows login agent uninstall/update method in ADSelfService Plus (from build 6304)
Hello Everyone, From ADSelfService Plus build 6304 onward, the Windows login agent can no longer be updated or uninstalled through the Windows Control Panel. To manage (install, update, or uninstall) the Windows login agent, please use one of the supported
ADSelfService Plus build 6527 offers new enhancements and bug fixes
Hello Everyone, ADSelfService Plus' latest build, 6527, has been released with the following updates: Enhancements The load balancer now supports automatic failover between configured nodes. ChangeDB.bat , the Windows batch file for migrating ADSelfService
Support for Anthropic or MCP server?
Are there plans to add support for Anthropic AI services or an MCP server to allow other AI services to interact with SDP?
Patch Release: Google Chrome 151.0.7922.71/72 for Windows and macOS
Hello everyone ! Google has released Chrome version 151.0.7922.71/72 for Windows and macOS. This release includes critical security improvements across several Chrome and Chromium components, including Compositing, Dawn, Views, Skia, Updater, ANGLE, Ozone,
Patch Release: Google Chrome 151.0.7922.71/72 for Windows and macOS
Hello everyone ! Google has released Chrome version 151.0.7922.71/72 for Windows and macOS. This release includes critical security improvements across several Chrome and Chromium components, including Compositing, Dawn, Views, Skia, Updater, ANGLE, Ozone,
Patch Release: Google Chrome 151.0.7922.71/72 for Windows
Hello everyone ! Google has released Chrome version 151.0.7922.71/72 for Windows and macOS. This release includes critical security improvements across several Chrome and Chromium components, including Compositing, Dawn, Views, Skia, Updater, ANGLE, Ozone,
Frequency of Product Roadmap updates and releases
Hello, Please could you advise how often the Product Roadmap is either released or updated? Monthly/quarterly/no routine? Thank you Joseph
M365 Security Plus build 4821 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Security Plus build 4821! Enhancements The bundled JRE has been upgraded from Java 1.8.0_482 to Java 11.0.31. Security fixes 7za.exe has been upgraded from version 21.06 to
Service Desk Plus Cloud App
Good day, Is it possible to see Service Desk Plus cloud, Project tasks in the Service Desk Plus cloud android app? It seems to only display the request task. Thank you. Regards
File attachments
We backed up the "fileattachments' folder from the SDP Application Server. Is there a mapping file or database report within that folder (or the server directory) that links specific Change Records to their corresponding attachments and module details,
CVE-2025-66516 impact review for Exchange Reporter Plus
What is CVE-2025-66516? CVE-2025-66516 affects tika-core.jar version 2.4.1, a library used for parsing various document formats. The vulnerability is an XML External Entity (XXE) injection flaw that occurs specifically during PDF document parsing. Attackers
Aruba WLC
Hello i wanted to ask about why is my Aruba WLC doesn't display any data after input the WLC to the netflow? the snmp connection is success i've also had the IPFIX configuration set everything is ok but it seems after the device is recognize by netflow
Audit log error on 15.260
After upgrading to 15.260 we get this message regularly: Does anyone experience the same? /Rasmus
Integrating SDP on premise with PRTG
Greetings Dear Community, I Would like to know if it is possible to integrate SDP with PRTG Monitoring tool. To explain further. I would like to implement this configuration, when a monitored device goes down, it automatically creates a ticket in SDP
Reports - Exporting Tags
Is there a way to export tags that get added to tickets in Helpdesk?
[Webinar] How DDI solutions enable consistent policy enforcement across hybrid enterprise networks - July 30th
A single policy gap across your enterprise network can expose your IP infrastructure, and in environments spanning branches and data centers, those gaps are easier to miss than you'd think. Learn how DDI solutions, an integration of DNS, DHCP, and IPAM,
Cannot invoke "net.sf.jasperreports.engine.JasperPrint.getPages()" because "print" is null
Bonjour, Quand j'essaye de générer un rapport depuis le menu rapport, j'obtiens le message d'erreur suivant : Impossible d'appeler « net.sf.jasperreports.engine.JasperPrint.getPages() » car « print » est nul L'avez-vous déjà rencontré ? Avez-vous une
High CPU / RAM usage by Endpoint Central Agent after update to 11.5.2622.07
Hello, Since the latest Endpoint Central Agent update to version 11.5.2622.07, we are experiencing a significant increase in CPU usage on several workstations, and the issue is especially visible on our Terminal Servers / RDS servers. We have noticed
OnePlus Tablet enters boot loop after MDM enrollment
Dear ManageEngine Support Team, We are facing an issue with ManageEngine Mobile Device Manager Plus on our OnePlus tablets. Environment: Product: ManageEngine Mobile Device Manager Plus Device: OnePlus Tablet Android Version: Android 15 (OxygenOS) Enrollment:
Run As ManageEngine from Start Menu
Hi, We're in the proccess of testing out the application control features and found a bit of an issue. When using just in time access there is no Run As ManageEngine options for icons in the Windows Start Menu. It is there if a shortcut on the desktop
Secondary Email ID
Hi We are going to be changing our email domain address. Would the secondary email address ID's - allow me to keep my technicians old email address and then add in the new email address with the new domain? Or is that not what it is used for?
Teams Chat Integration > First Time Response Trigger
My team use the Teams integration within SDP to trigger a group chat for communication with the requester. It doesn't look like the trigger of the group chat accounts towards the First Time Response. Is that the case? If so, any way that it could?
End of Support (EOS) Announcement: Version 12.7 — Effective Oct 31st, 2026
Hello Everyone, We're writing to let you know that version 12.7 across the following products will reach End of Support (EOS) on Oct 31, 2026: OpManager OpManager Nexus (Formerly OpManager Plus) OpManager MSP Network Configuration Manager (NCM) NetFlow
Announcement Center / History Section for requester visibility
Currently, end users can only see active announcement banners and there is no simple way to consult previous announcements or communication history. It would be extremely valuable to introduce an “Announcement Archive” or “Announcement History” section
Live Chat Issue
I tried to raise the issue via Live Chat; however, I encountered the error message below.
ManageEngine security advisory—Important security fixes released for ManageEngine PAM360
Hi there, This security advisory is to let you know that an authenticated SQL Injection vulnerability was identified in PAM360 The vulnerability has been addressed, and the issue does not exist in the fixed version. CVE ID: CVE-2026-14828 Severity : High
ServiceDesk Plus (on-premises, build 15.2 / 15280) — Supported unattended method to update the web-server SSL certificate
Hi, We run two on-premises ServiceDesk Plus instances (build 15.2 / 15280, Windows Server) and we want to automate the periodic renewal/replacement of the web-server SSL certificate (a Sectigo wildcard *.dmg.it) from a central script, without using the
Lifecycle vs Workflows for asset management
Hello Development team, I am working on asset management within my organisation, using SDP Cloud. I have investigated two ways to manage the operational life of an asset - Lifecycles and Workflows. I have looked over the Product Roadmap and can see a
Microsoft 365 Channel Unification: Changes to Semi-Annual Enterprise Channel Patching
Microsoft has introduced a change to the Microsoft 365 Apps update model by unifying the Semi-Annual Enterprise Channel and the Monthly Enterprise Channel starting with Version 2606. After Version 2606 is installed, devices that were previously on the
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