Join the joint Veeam + Log360 webinar on improving backup security oversight
We’re excited to invite the community to a special co-hosted webinar with Veeam that expands the security visibility of ManageEngine Log360 directly into your backup environment. Webinar Title Strengthening Cyber Resilience: Enhanced Threat Visibility
How are you using ESM beyond IT in ServiceDesk Plus?
ServiceDesk Plus is often associated with IT Service Management but we are curious to know how many organizations are using it beyond the IT team. For example, HR teams might use it for employee onboarding or exit requests, Facilities could use it for
SD Plus v14620
I saw 14620 is available but can't install this one. On attempting to install this on test instance on v14500 I received the below on linux installation using postgresql. This was not a problem with patch v14610. The certificate already exists. I tried
Upcoming DR drill in EU DC on 20th September 2026 and 27th September 2026
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho Europe Service on 20th September 2026 and 27th September 2026 to ensure our DR Readiness in EU Deployment. This will help us support our expanding server far more
Introducing alert management in ServiceDesk Plus
Hello ITSM practitioners, We are excited to announce that the cloud version of ServiceDesk Plus now offers native IT alert management in its enterprise edition, without any additional cost. If your IT team relies on multiple monitoring tools like OpManager
How to Migrate SharePoint Site to Another Tenant?
Migrating the SharePoint site to another tenant is a daunting task, due to the unavailability of native or manual methods. Therefore, we have only one option to opt for an automated solution to migrate SharePoint Site to another Site. But the question
Will DesktopCentral supports ACME/Let's Encrypt?
Hi there! Do you have a plan to support Let's Encrypt certificate (through automatic renew) for DesktopCentral? Thanks Sylvain
Software Packages can now be integrated with OS Deployment - SWEET!
A big shout out to the Manage Engine development team for integrating Software Deployment packages with OS deployment! No longer will we need separate application deployments, and the updates can be managed through patching! Cool feature, thanks for adding
Service Desk Plus cloud version not showing changes
Good day, We are experiencing a problem with Service Desk Plus cloud on all our instances where you do changes to a request like change the status, get no errors yet the change is not displayed in the request. For example created a new Service Catagory
Discovery of documents with sensitive data on computers, laptops, and servers outside shared folders.
Hello, is it possible to use discovery to detect sensitive data on users' computers and laptops where the DataSecurity Plus agent is installed? Specific scenario: Users have historically stored various documents on their computers that may contain sensitive
Patch Release: Google Chrome 154.0.8037.57/58 for Windows and macOS
Hello everyone! Google has released Chrome version 154.0.8037.57/58 for Windows and macOS. This release includes 108 security fixes, including multiple critical vulnerabilities affecting ANGLE, GPU, ServiceWorker, Fullscreen, WebGL, WindowDialog, and
Patch Release: Google Chrome 154.0.8037.57/58 for Windows and macOS
Hello everyone! Google has released Chrome version 154.0.8037.57/58 for Windows and macOS. This release includes 108 security fixes, including multiple critical vulnerabilities affecting ANGLE, GPU, ServiceWorker, Fullscreen, WebGL, WindowDialog, and
Patch Release: Google Chrome 154.0.8037.57/58 for Windows and macOS
Hello everyone! Google has released Chrome version 154.0.8037.57/58 for Windows and macOS. This release includes 108 security fixes, including multiple critical vulnerabilities affecting ANGLE, GPU, ServiceWorker, Fullscreen, WebGL, WindowDialog, and
[SDF - 66538]How to include mail_Im_responding_to_timestamp in a request reply?
If I reply to a mail in a conversation under a request, my template for the reply doesn't include the timestamp of the mail I am responding to. I would like the timestamp to be included. Is that possible? Example: In a request I have a conversation going with servicedesk@company.com.about a problem they are to correct. They have sent an email to the request on 2019-02-22 12:30 with the message "Will be fixed shortly. Just hold on!". Now, over a week later, they still haven't solved the problem and
Include timestamp of previous response when replying
Hi, A lot of times we send e-mails to external parties requesting for an update but we have to add the timestamp manually of the previous interaction. It will be great to have the ability to automatically include the timestamp when we click 'Reply'
OST to PST Recovery Software to convert OST to PST File?
Most of the users are searching best tool for repairing the corrupted OST file, here we are providing Enstella OST to PST Recovery Software that secure for repairing corrupted or damaged OST file and recover OST file to PST file. Using application is very easy, just follow the easy steps of installing and get the secure process for repairing and recovering exchange Outlook OST file emails, contacts, calendars, task, notes, inbox items, outbox items, journals and appointments. This OST to PST Recovery
Upcoming enhancements on Custom Module Workflow, Action Nodes, Zoho Flow Action, Triggers for Announcements, Zoho Flow Actions & Rich Text Additional Field Support in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the Upcoming enhancements on Custom Module Workflow, Action Nodes, Zoho Flow Action, Triggers for Announcements, Zoho Flow Actions, Insert Solution in Request Reply, Technician Group Support
Microsoft Office Click-To-Run Install Options
We're looking to see if there are additional options or workarounds to Office Click-To-Run Install Options. Between the three current options of Closing Forcefully, Do not install while in Use, or Prompting the user to skip we're running into situations
Update for Microsoft Excel 2016 (KB5002665) 64-Bit Edition ID Patch
Good morning. Today I tried to download the "Update for Microsoft Excel 2016 (KB5002665) 64-Bit Edition" patch (patch ID 113957). I am encountering a firewall error; an error occurs when I try to load the .exe file. I should note that the firewall is
Assigning Technician to Request
Good day! Does anybody know if its possible to remove the "Standort" (in English: location) Field from Technician Assignment? Thanks in advance!
Take a date from description and set it to Schedule Status Change date?
Hi! Is it possible (and if so how?) to take a date from Description (2026-10-13) for instance and set that to Schedule Status Change (the same date where you set when a request should be reopened from a status? Also, is it possible to read the Schedule
Best Email Backup Wizard in 2026
When I was searching for a reliable email backup solution, I came across SysTools Email Backup Wizard, and it genuinely felt like the best option available in 2026. What impressed me first was how easily it lets me back up emails from popular services
Change suggested (grey text) in a decimal additional field
I have added an additional decimal field to a Service Category template. This is for working hours to be represented in decimal (18 hours 30mins = 18.5 hours). When I view the field in the template there is auto text in the box that says "e.g. 123.00".
[Webinar] OpManager Nexus H1 2026: What we shipped, and why it matters
Most observability platforms have a quiet arrangement with their customers: pay more to see more. Token costs, ingestion caps, features locked behind enterprise tiers. The bill grows faster than the visibility does. The H1 2026 releases for OpManager
Feature Request: Option to Expand All Conversations by Default in Requests
Allow Technicians to Configure Conversations as Expanded by Default Hello ManageEngine Team, We would like to request a new feature for ServiceDesk Plus regarding the display of request conversations. Current Behavior When viewing a request, older conversation
ManageEngine Shield NxG 2026 – India Edition
Hello, Cyber threats are evolving rapidly, and organizations need to strengthen their security posture across identities and critical IT environments. We’re pleased to invite you to ManageEngine Shield NxG 2026 – India Edition, an exclusive event bringing
ManageEngine Shield NxG 2026 – India Edition
Hello, Cyber threats are evolving rapidly, and organizations need to strengthen their security posture across identities and critical IT environments. We’re pleased to invite you to ManageEngine Shield NxG 2026 – India Edition, an exclusive event bringing
ManageEngine Shield NxG 2026 – India Roadshow
Hello, Cyber threats are evolving rapidly, and organizations need to strengthen their security posture across identities and critical IT environments. We’re pleased to invite you to ManageEngine Shield NxG 2026 – India Edition, an exclusive event bringing
Join Us for ManagEngine Shield NxG 2026 – Chicago, Miami, San Francisco & Dallas
Hello there, Cyber threats are evolving. Is your organization ready for what’s next? Join us at ManageEngine Shield NxG 2026 – USA Edition, where IT and cybersecurity leaders will explore practical strategies to strengthen identity security, threat detection,
Join Us for ManagEngine Shield NxG 2026 – Chicago, Miami, San Francisco & Dallas
Hello there, Cyber threats are evolving. Is your organization ready for what’s next? Join us at ManageEngine Shield NxG 2026 – USA Edition, where IT and cybersecurity leaders will explore practical strategies to strengthen identity security, threat detection,
Join Us for ManagEngine Shield NxG 2026 – Chicago, Miami, San Francisco & Dallas
Hello there, Cyber threats are evolving. Is your organization ready for what’s next? Join us at ManageEngine Shield NxG 2026 – USA Edition, where IT and cybersecurity leaders will explore practical strategies to strengthen identity security, threat detection,
ManageEngine security advisory: Critical and high-severity security fixes released for ManageEngine Applications Manager
This security advisory is to let you know that one critical and five high-severity vulnerabilities were identified in ManageEngine Applications Manager. We have fixed all of them in the versions listed below. Version details: Vulnerabilities addressed
Excel Copy/Paste Issues Reported After September 2026 Microsoft Office Updates
Hello everyone ! We are currently observing reports of issues affecting Microsoft Excel 2016, 2019, 2021, and other Office releases following the September 2026 Microsoft Office updates. Users have reported that common Excel functions such as copy and
[Webinar] Get more from your logs than uptime and performance data
Managing huge volumes of logs is a daily reality for IT and NOC teams. But most of that data is used for one thing: keeping systems up and running. How effectively are you using the same logs for compliance audits, threat detection, investigation, and
Sanitizing Incoming Links in ServiceDesk Plus
Dear ManageEngine Support Team, We are currently using ServiceDesk Plus version 15.2. As part of our security enhancement efforts, we have identified a need to automatically sanitize (neutralize) hyperlinks that come from end‑users in incoming tickets,
SDPOutlookAddIn.jsp
Hi support Request the Outlook Add-in JSP Integration Patch Package for Build 10513.
Script the only way home?
Hi So I have the b rule as you can see below that updates 'Alert Type' if it is in the description. Works fine, but my issue is that I have 43 alert types. Using this method I would have to create 43 new b rules one for each. Plus I have other fields
Enhanced Linux CVE Detection
We are enhancing vulnerability detection for Linux endpoints to provide visibility into CVEs even when a corresponding security patch is not yet available. What’s changing? With this enhancement, Endpoint Central will detect unpatched Linux CVEs based
Enhanced Linux CVE Detection
We are enhancing vulnerability detection for Linux endpoints to provide visibility into CVEs even when a corresponding security patch is not yet available. What’s changing? With this enhancement, Endpoint Central will detect unpatched Linux CVEs based
BGP & OSPF Neighbor alerting
I am trying to get Neighbor status alerts for both BGP and OSPF and the only information I can find are two posts dating back 9 and 12 years. Neither were helpful as the one refers to the other and links in the older one no longer exist or are outdated.
Next Page