How to move resource from one group to another?
How can I move a resource from one group to another?
Password Manager Pro Android App
Hi, when someone requests access to a resource i dont receive a popup notification on my pmp android app i have to open the app to approve access. is there a way to apply notification popup in the app? so i dont have to enter everytime to check
Is anyone getting empty responses from the PMP ReST API when fetching data
PMP Enterprise Build We're trying to use the ReST API to generate passwords, add resources & accounts, and to fetch those resources, accounts, and passwords. I got the password generator working fine. I cannot get any of the other API calls to produce
Migration from PMP to PAM360
Hi! Is there any manual about how-to migrate from PMP to PAM360?
Security Risk. Password Manager Pro can access windows domain password. How is that possible?
Like many companies we use password manager pro to manage passwords for the various shared logins across our corporate environment. I have noticed that when attempting to update a password that has expired that Password Manager Pro likes to default to
Unable to change seconds between stopping and starting the services after service account password reset.
I am unable to change the seconds field back to 60. Every time I save it reverts back to 0. Please assist.
Resource Audit and User Audit
Hi, I just install PMP for Wndows and its working well, but when I tried to check the Audit menu, in Resource Audit, User Audit and Task Audit, there's no data available, even when I connect in some resource using a domain account. In PMP for Linux the Audit is working very well, anything that an user do I can see in the User Audit tab. There is any configuration to start logging everything in Windows version? Thanks. Best Regards., Tiago Neves
Configure password reset for web resource
Hi, Is there a way to perform a password reset after check in for a web page resource?
Discover Accounts
Hi, I want to add my Domain controller as a resource on Password manager and i want to discover my domain accounts on this resource so i can share each domain account with its user so they can login to resources using a domain account without typing password
Use domain account to logon and LaunchRDP
We would like to allow users to launch RDP sessions with their currently logged in domain account without requiring them to re-enter their credentials. Since our PMP deployment is already bound to AD, and they're forced to use MFA to sign-in re-entering credentials seems a little excessive. Is it possible to require a reason for the connection without re-entering credentials?
PMP Agent Bulk Installation
Hi Team, Do we have option to use PMP agent with specific token for ever ? We have DMZ environment and want to deploy PMP agent via Software distribution tool, so we dont want to limit the PMP agent to work only once or for specific time like 6 hrs. Can we use it like normal installer which will used as policy as whenever the new system in DMZ pops in it should get the new install. Regards Swapnil Rakhade
Service Account Discovery
Hi Team, Question : Does PMP discover Service Account which is not used by any service on a resource ? We have couple of Service accounts which are not used by services or scheduled task, but they are created as it is associated with some application.
Password Manager Pro new build 11001
Hi, Password Manager Pro 11001 has been released and is now available for download. This is a minor release with a few important security fixes, and a bug fix related to the Ticketing system. For detailed information, please see our Release Notes of this upgrade pack (build 11001). How to Upgrade to Build 11001? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
Resource - What Group has Access?
We have groups and users are part of groups. When I get asked who has access to a resource, I cannot just click on a resource and know this information. 1. If I click the resource, it does not show what group the resource is associated with. 2. If I click Resource Actions > Share with Users/User Groups, it doesn't show that the resource is shared with any group. (Because its not shared) The only way I know what group the resource is associated with is by going to Groups > click the Associate
Can't edit possword policy
I can't edit the password policy "Offline Password File" This policy was used in the past to save offline passwords for which we don't have direct control of. Since we ran updates on our PMP system the policy seems to have changed. The policy rules now often conflict with the policy rules from which the passwords we are trying to save are derived and I don't appear to have the ability to edit the policy to relax the length and complexity rules.
Session Recording - Export
Hi All Just a quick question. Is it possible to export and playback recorded sessons in different environments? It's something that could be required for evidence on occasion. I can see the rdpv files in the storage directory and copy them out but I'm not sure what is required to play them back (my trusty VLC has failed me in this occasion). Has anyone experience with this? Cheers! Eoin
Allow using stored accounts in PMP for scheduling the Azure AD user import
Hi all, Please add the ability to pick an account stored in PMP for the Azure AD import function (the same as under Active Directory). Currently the account used for this import is automatically managed by PMP (and thus changes the password frequently). This breaks the import function, since we have to manually fill in the credentials for importing from Azure AD. I would expect a drop-down to pick the resource and account from PMP, the same as with the Active Directory import option, instead of manually
Groups showing when not shared.
I have two accounts. One I use with full access the other I use as a simulated user. From the full access account, I can go to USERS > (Locate user) > Add User to Multiple Groups > Add the groups and I can pretty much move the user b/w groups and see the results immediately in a separate browser. I noticed, that suddenly I see two groups regardless what group the user account is placed in.I tried logging out and back in but now the user account always see these two groups that are not shared with
Password Manager Pro new build 11000
Hi, Password Manager Pro 11000 has been released and is now available for download. This release comes with numerous new features and enhancements with respect to Certificates and Keys. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 11000). How to Upgrade to Build 11000? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
Sharing SSL Certificates with users
Hi Forum As I tried like in https://www.manageengine.com/products/passwordmanagerpro/help/sharing_certificates.html, I can not share Certificates with Users, only with Administrators. I tried always to share with a Usergroup and was wondering why the users doesn't have any "Certificate" view. In the link above I didn't found anything that the Certificates are only for administrators. But if I try to share with a single users, there are only administrators listed. How can I share Certificates with
Unable to Access Admin Section After Upgrade from 10.5 to 11
I can no longer access the ADMIN section in PMP after updating from 10.5 to v11. We can click on the section and it tries to load, but the page never loads.
Error after restore .
Hi, We were migrating our PMP server to new location. New PMP version is same as old. DB restore was successful, but when starting the PMP services I am getting below error in startup logs. "single db multiple server has been disabled so this server which is secondary will not be started" Hope you provide the solution.
Password Manager Pro API Access
Hi Team, I have been trying to setup Rest API access to retrieve password for specific set of user , by giving Rest api user as Password User rights. I had assigned few resources to this user and then tried mutiple script. In python, Powershell and Curl it does not work Curl : It gives following error . While Adding API user i have mentioned host name (FQDN and only host name) of System from which i am querying the server. curl -k -H "AUTHTOKEN:<<token>>" https://<Hostname>:<Port>/restapi/json/v1/resources
Password Manager Pro Agent Installation not Working
Hi Team, I am trying to install agent on the system which is in DMZ Environment. When i try to install the agent it does not give any error, but i could the error in Log file which is created in the Folder. Please find the below error: :::Thu Aug 27 04:56:37 2020:::Couldn't get registry value,Error: 2 :::Thu Aug 27 04:56:37 2020:::Couldn't get registry value,Error: 2 :::Thu Aug 27 04:56:37 2020::: Going to Authenticate this Agent I checked task manager no service is running from Password Manager
Running PMP as a windows Service Account
Should i be running PMP 11 with a service account? I cannot seem to get the system to ever come up after changing to it.
Free webinar: Leveraging user behavior analytics and machine learning algorithms in your PAM strategy
Hi all, Title: Leveraging user behavior analytics and machine learning algorithms in your PAM strategy Date: Thursday, September 3 Time: 10am GMT | 11am EDT | 2pm AEST Duration: 40 minutes Reserve your spot The growing number of security breaches and insider attacks involving privilege misuse calls for a more dynamic approach to how privileged access is managed and monitored in an enterprise. An effective privileged access management (PAM) program should deliver strict governance of administrative
Free webinar: Credential management best practices for business process automations
Hi All, Business efficiency is an endless pursuit for enterprises. Today, IT departments in many organizations rely heavily on automation to utilize available resources optimally, cut operational costs, and enhance overall productivity. As automation tools and platforms such as application programming interfaces (APIs), Internet of Things (IoT), and robotic process automation (RPA) bots continue to gain popularity among industries, the most prominent risk factor associated with automation is credential
Additional Languages translation
Hi! Is it possible to add new language to the PMP - we need change interface into Russian?
Autostart Password Manager Pro on CentOS 7 with systemd
I followed instructions on https://www.manageengine.com/products/passwordmanagerpro/help/installation.html#start-lin for Linux and it generated Sys-V start/stop script (/etc/init.d/pmp-service) but service is not automatically starting after CentOS 7 server is rebooted. Tried to enable the service via systemctl enable pmp-service but this fails with pmp-service.service is not a native service, redirecting to /sbin/chkconfig. Executing /sbin/chkconfig pmp-service on service pmp-service does not support
[Expert-led webinar] 4 key components critical to the future of PAM
Hi all, Privileged access management (PAM) has assumed a critical role in protecting the most valuable data assets within enterprises from theft, data loss, and unauthorized access. However, in order to keep pace with today's digital transformation and cater to agile working processes, organizations need to think beyond conventional PAM solutions, such as credential vaulting and shared account password management, and progress towards making PAM an integral part of their overall IT operations. To
Access Control
Hi, When trying to setup access control workflows for a resource group or individual device no matter what options I pick the "Save & Activate" button does nothing, it seems to be greyed out like it's waiting for a missing option. I've added 2 administrators as approvers, I don't want any excluded users, left the miscellaneous options as default (although I have tried changing some), and auto approval off. But no matter how many times I press save & activate nothing happens! The window doesn't
How User AD Import Works with Resource Group Access
We use AD import to import users into PMP on a schedule. When they are imported, they are given access to a resource group based on the AD group the user is in. (Example: Service Desk AD group gets access to Service Desk Resource Group) 1. If the user is removed from the AD group, the schedule runs and user is no longer in the AD group. Should the user remain in PMP and continue to have access to the Service Desk? I tested this and find that a user still has access to the group. 2. How do I remove
Password Manager Pro - Null Password Values
Hello, Recently I updated our instance of password manager pro to 10.5.0, I have noticed that when I add a new password it goes over to our high availability server but when I click show password the password is displayed as "null". However, all the old passwords before the upgrade are available to be viewed on the high availability server. Any ideas? -Thank you,
Description field and summary of resource
It would be nice if the Description field wasn't just a single line (i.e. multi-line) when editing. Trying to decipher what's written can be a pain sometimes. Also, if you could hover the mouse over the resource/account and after a period of time (e.g. 1-2 seconds) a summary would pop-up; this summary could be very similar to the 'Resource Information' you get when you view the resource via 'Resource Details Report'. Alternatively you could add the Information icon as you have done so with user
REST API - Account Resource - "Resource Description" and "DNS Name" fields - set to null?
I have created some "account" resources via the REST API and if I do not specify a value for "Resource Description" and "DNS Name" it auto populates these fields with: Resource Description ="Created by user via API ...." DNS Name = <exact same value specified as RESOURCE NAME> I have tried specifying "" (null) and " " (one blank space) in the input data but in both cases I receive the "default" value. "RESOURCEDESCRIPTION":"" "DNSNAME":" " Is there a way to make these fields blank - I do not
Cannot Export Passwords
We cannot export passwords when logged in as any account, including global admins. The options are disabled even though we followed the steps in the article Exporting Passwords for Secure Offline Access, updated PMP to the latest version, and tried with Chrome, FF, and IE. Any suggestions are appreciated.
Password Manager Pro New Setup issues
Setup Primary Server – ChangesDB. - Configure Replication – Installation of Secondary Server. This is First time login to both Primary and Secondary server so once its open the default screen on Primary Server We put admin /admin The URL loads for changing password but it does not show any options to change the password . As per logs we get the following error: Caused by: java.sql.BatchUpdateException: Cannot insert the value NULL into column 'ROLENAME', table 'PassTrix.dbo.Ptrx_UserSessions'; column
SQL HA Cluster Configuration Failing
Hi Team, We are facing issues while configuring the SQL HA. After running configurereplication.bat. The test went successful , but while configuring we are getting the following error : ERROR OCCURRED: Password validation failed. The password does not meet the operating system policy requirements because it is too short. InDetails : [12:10:03:026]|[07-09-2020]|[INFO]|[15]|[com.adventnet.passtrix.sqlserver.replication.SQLServerReplication]|[connectDBServer]: Slave database : PassTrix| [12:10:27:483]|[07-09-2020]|[INFO]|[24]|[com.adventnet.passtrix.sqlserver.replication.SQLServerReplication]|[createPublication]:
Reports Slow or Not Generating
I noticed some PMP reports, the XLS or PDF report will never generate. Sometimes after rebooting, they will, but other times I try to run a report and it just sits there working but never does anything. Other times the XLS report will generate but not the PDF report. We dont run reports like this often but we got asked for some reports and this was happening. I was able to reboot the server and get the reports but after awhile its back to the same thing. I can generate the report, but exporting it
How is PMP remote traffic works?
For example I wanted to use RDP function into my country server at Malaysia, but the PMP server is actually on Europe Is the PMP traffic going around like Client (Malaysia) --> PMP Server (Europe) --> Server (Malaysia)?
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