Make the most out of Password Manager Pro with our Masterclass series
Hi All, We, the team behind Password Manager Pro, strive to provide powerful security features to ensure that your privileged accounts stay protected. To further help you drive a strong privileged identity management strategy, we're now kickstarting our Password Manager Pro Masterclass, a series of bi-weekly, hands-on sessions led by our in-house experts, to get you acquainted with all features of Password Manager Pro. Reserve your spot for the first session "Discovery and vaulting: Taking central
DUO 2FA
Any updates on integration the PMP plugin with the DUO 2FA ?
PMP won't start after Microsoft patching
I patched our PMP app server and SQL server this morning. After patching PMP service is running but tray icon says "web console will be available only when PMP server is running". high availability server pair at our DR site is running, so people can use that until this is resolved.
Safe storage of other secrets apart from Password
Hi. Does anybody know whether Password Manager Pro is capable of securely storing secrets apart from an account password ? For example, take an AppleID which has a Password as well as 3 Identity questions which Apple uses to validate the identity of the user. Ideally we would like to protect access not only to the password, but also the answers to the identity questions. It would be great if Password Manager Pro had this capability.
Password Manager Pro New Upgrade Pack Available - 9701
Hi, Password Manager Pro 9701 has been released and is now available for downloading. This build introduces a new system role in Password Manager Pro, named "Privileged Administrators". A privileged administrator will have the same capabilities as an administrator. Besides, they'll also have the privilege to configure privacy and security controls available under Privacy Settings, IP Restrictions, and Emergency Measures in the Admin tab. Password Manager Pro now also allows its users to switch
Changing Role for User Back to Password User
Im trying to downgrade a user back to Password User from Password Admin but I cannot. I figure I need to transfer any owned passwords to someone else but when I click on "Transfer Ownership" nothing happens. So how can I get the user back to Password User?
Change Password Manager Pro Login screen
Hi, I want to change my Login background picture and delete the color layer over the background.
Free Webinar: How Password Manager Pro can help you comply with the GDPR.
Hi All, After much lead-up, the General Data Protection Regulation (GDPR) is finally here. Despite the fact that the European Commission gave organizations around the world plenty of time to prepare for the GDPR, many find that achieving compliance is a challenge considering how slow and painful privacy policy updates can be. One way to quickly become GDPR-compliant is by employing the right tools—tools that come with strong, built-in controls to protect any form of personal data that is stored or
Can not import personnal passwords when user language is not english
Version 9700 Steps to reproduce Create a new user and set his language on French. Log in with this user account and try to import a CSV file in Personal section. What is expected? Every passwords in CSV file should be imported. What is actually happening? At step 2, I can't see every fields/colums. I just see Tags field.
Previous start failed. Please, Reinitialize DB and restart server
I am getting the following error from the wrapper.log filr while trying to start thge pmp-service. STATUS | wrapper | 2018/06/22 14:16:54 | Launching a JVM... INFO | jvm 1 | 2018/06/22 14:16:54 | WrapperManager: Initializing... INFO | jvm 1 | 2018/06/22 14:16:54 | Starting Server from location: /###/###/ManageEngine/PMP INFO | jvm 1 | 2018/06/22 14:16:54 | This evaluation copy is valid for 29 days INFO | jvm 1 | 2018/06/22 14:16:56 | Previous start failed. Please, Reinitialize DB and restart server
Resource Ownership Report
Is there a way for me to create an resource ownership report?
Full access greyed out & sharing resources to users 'Groups' tab
I have created a dynamic resource group I want to share with a user, I want that user to have full access to the resources in that group however its greyed out. I can only give read or modify. Also, does any know how to share a group to all my users 'groups' tab? From within the groups tab you can select a group name and perform an action on it such as change all the passwords. At the moment groups i share appear under the users 'Resources' tab and you cannot select the group name to perform an action
Remote password reset-9700
We have upgraded to 9700 and remote password reset doesn't work. The passwords verify, we can RDP and the password reset user works too. It looks like its trying to connect with a domain account from where PMP is running as the event log from the remote computer shows below "blahblah" and "blah" are the pmp server name and domain. It should not do this it should use a local account from the remote machine as it has been configured to do. Note this is to a workgroup computer: An account failed to
Formatting for PDF Custom Reports - Topic Revisited
Hello, I created a custom report yesterday in PMP 9.1. The report run properly, but the PDF export does not have any cover page or header material. It was just a single page with a line that says "No records found." Is there a way to have formatting similar to the built-in reports? Thank you, - Steve
Report to show accounts shared with users.
Our auditors are requesting a report which shows who has access to accounts in PMP. I am able to show list of resources and which groups/users they are shared with. However I need to know whether any of the accounts within the resource is shared with a user. I cannot find a report to help and using the customise report does not help me either. For example, Resource called "Email" contains 10 accounts. Email is shared with a group. However emailsys account is shared with a user not in the group. Any
SSH not work
I have see in your changelog "In v9601, SSH connections to remote systems failed if Password Manager Pro was running on an Ubuntu server. This has been fixed.". I have updated to v9700 and the problem is not solved!!! I use Ubuntu 16.04.4 and with Version 9501 we had no problems with the SSH connections. Error Message: [18:39:10:041]|[05-29-2018]|[SYSERR]|[INFO]|[128]: [Thread-49] INFO com.maverick.ssh.SshConnector - This Maverick Legacy API product is licensed to Zoho Corporation Private Limited|
Remove / Reassign High Availability in Password Manager Pro
I need to move my secondary server running PostgreSQL. I plan on deploying a new server but I want to reassign the High Availability server.
PMP encryption key file is not available in..
I'm doing a fresh install of PMP 7.0. When attempting to relocate the pmp_key.key file to a network location, i get the PMP encryption key file is not available in.. error. This causes the service to stop. The file is there and the location is accessible from server to server. What could be the issue? I removed the key file from the conf folder and also granted modify access to the network location for domain account used in the install.
Verifying mysql password always return password is not in sync
I have some user accounts linked to a mysql server resource. An account is configured for remote password reset. I can change the password but any time I try to verify it, it returns this: Verify Password Password is not in sync Password of account xxxof resource yyis not in sync with the one stored in the PMP repository. Moreover, the verify password tasks runs every nights and locks the host in mysql server forcing me to do a flush-hosts. Is there anything to do for the verify password to work
Change URL of PMP
I've installed password manager pro and have it as a browsable address internally. I want to change the URL from https://myserver1:7272 to https://myserver.servicedesk.co.uk How do I do this? The server XML doesn't seem to have the available parameters to edit.
Two-factor Authentication Settings PhoneFactor
I have installed MFA server set it up in Azure tested user OK in phoneFactor but when that user login in to PMP username& PWD OK on screen to quick dialing ? then back to screen invalid username & pwd. I have SSL cert installed test dial worked. What am I missing.
Password out of sync Integrity check - full of false positives
Been using PMP since version 5. This issue is still present. The report wiil say that linux ServerA root password is out of sync. Rerun the check and now ServerA root password is now OK. 5 years now. I'm the only one with this issue? PMP running on Linux to verify Linux passwords using ssh.
No scrollbar in various admin areas
Since upgrade to build 9700 we have an problem in various admin areas, e.g. on the General Settings -> User Managment can not see the save button and we don't have an scroolbar. Tested with Firefox and Chrome.
Cisco reset/change password via SSH is failed if 'enable' is OFF
issue there is if “enable” is OFF
Problems adding SSL Certificate for RDP Gateway
Hello ManageEngine, In the atempt to descontinue the use of the selfsigned certificate of PMP to use our own SSL certificate, we followed the instructions provided in this link (OpenSSL method) and managed to successfully get it working. After some tests, we noticed that the RDP Console was still using a selfsigned certificate. On some of our first requests for support on PMP, we asked about the SSL certificate change and were also given instructions on how to do it for the RDP Gateway, as can be
Password Manager Pro 9.7 is now available!
Hi, Password Manager Pro 9.7 (build 9700) has been released and is now available to download. This release introduces strong controls in Password Manager Pro for protecting personal data stored and processed in the product, in compliance with privacy regulations. The list of new features/enhancements include: Additional protection in web GUI while displaying personal data Form fields that contain personal data such as Username, DNS Name, Email ID, Server Name and more will henceforth be masked
Migrate from MSSQL to MySQL
Hello, I need to migrate from MSSQL to MySQL because of HA. Has anyone been able to do this successfully ?
Help
Hi, I just started working on PMP. I must urgently draft a software service offer for non-IT people in my company. Does anyone have any suggestions for documents for me? All I find online, I find them too technical. Thanks a lot for your help. Guy
Password manager pro
dear Support , i am unable to take ssh session for linux device, port is open already and we can take remote session through putty client,
Reset/change password on Cisco IOS resource via SSH is ended "Time out"
However, reset/change via TELNET is success. This problem is always, independent of 'enable' is on or 'enable' is off.
Cisco reset/change password via SSH time out
Hi, I have a problem with reset/change password on Cisco IOS resource via SSH - "Error occurred while changing the password. Activity logs : Timed out". This problem is always and independent of 'enable' is on or 'enable' is off. But via TELNET reset/change password is OK. What is a cause of such behavior? How I can fix it?
Password Manager Pro service stops unexpectedly
After the last upgrade to 9601, the PMP service fails to remain running. The service starts and runs for about a minute while the MySQL starts up once completed there is a script that is forcing the process to terminate. I have attached the logs as I have followed a previous post to rename the logs folder. Use a privileged account which I have already had configured. The log files are attached. log file entries Event Scheduler: An error occurred when initializing system tables. Disabling the Event
Installing upgrade pack from 8300 to 8400 shows message about default admin password
When attempting to upgrade from 8300 to 8400 upgrade pack I recieve the message System default admin user is keeping the username itself as the password......(picture attached) I am unsure where to change this is it the posgres database root password within config. I am at a loss where to go to change it.
Weblogic and PMP
Hi All, is it possible to integrate weblogic with password Manager? I need to manage an a2a user who can access the web logic configuration panel The resource where weblogic resides is correctly configured, all the users are synchronized with the pmp database, only the weblogic user gives me the error of non-synchronization Regards
non-gui install
I'm trying to install the trial version of PMP on Ubuntu 8.04 LTS (with no GUI). When I do so I get: ./ManageEngine_PMP.bin InstallShield Wizard Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... .................................. ................................... ...................................and then returned to the command prompt. Is it possible to install on a host without a GUI? Thanks a lot.
API User - multiple host
Is ti possible to have a single API user tied to multiple host. When creating and API user you seem to only be able to enter a single host. I saw an request for this back in 2014 but nothing since. Has this feature been implementing in the software. We are running the latest 9.6. Thanks
Resources discovery
I run the Discover Resources process but new resources were populated in a new resource group, I tried to move them to the main group that I have created for the server but I couldn't find that option. is there a way to do that?
Delegating access to PMP (e.g. to Docker containers)
Hello, I have a use case where applications running in short-lived Docker containers need access to secrets stored in PMP. To my undestanding, each PMP API request needs to originate from a registered 'user@host' PMP account. For obvious reasons, this quickly becomes impractical with a growing number of containers. As a possible solution, does PMP support any kind of access delegation? For example, would it be possible to have the Docker host itself use a PMP account to create temporary PMP access
[ME User Conference, San Francisco Bay Area] Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine User Conference in Pleasanton, CA is now open. Date: May 23 - 24 Venue: Zoho Corp., 4141 Hacienda Drive, Pleassanton, CA 94588 Register now Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security
Delay in typing when SSH or RDP into a server
Does anyone else experience a delay in typing when SSH or RDP into a windows/linux server? If so, any find a solution to fix this or at least improve it?
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