Forgot Password link generates email with the hostname instead of a valid URL with the service name.
As above. When clicking on the 'Forgot Password?' link, an email is sent to the requester, which looks similar to the below: https://[hostname]:443/login/ForgotGAuthPassword.jsp?TYPE=GAuth&KEY=[...] This results in the name mismatch with the certificate flagged up by the web browser when navigating to the above link. How can we change the [hostname] bit in the link above to represent the actual name of our PMP service, more like: https://password.ab.cd.ef:443/login/ForgotGAuthPassword.jsp?TYPE=GAuth&KEY=[...]?
Cannot find setting to enable browser plugin category.
I am testing the browser plugin. When I attempt to save a web password I get an error that says "The "Web Accounts" category has been disabled for you by your administrator. I am an admin of the system. Where is this set so I can enable creation of web accounts through the browser plugin?
file transfer in ssh session for PMP
It's possible to do a file transfer in PMP during the ssh session? Like in RDP session.
HOW DO I PERFORM PERIODIC PASSWORD RESET IN A MULTI DOMAIN ENVIRONMENT
We have 6 domains that have complete trust between them and I am able to sync resources into PMP but unable to successfully reset passwords in the domains except the domain that has PMP application server. PMP Support hasn't been able to help so far. Any ideas on how to resolve this? Thanks.
across domain ports
Hello We have more than one domain. We have the product installed in one domain and need to reset passwords in another domain. We want to use agentless setup. How can I find out what ports need to be open and in what direction to get the product working.
SSH Out of Order Keystrokes
Are we the only ones who find SSH virtually unusable due to garbled keystrokes? There is a big bug or design failure which causes keystrokes to be recognized out of order. We could deal with the painfully slow response time if it buffered properly however typing is impossible unless you wait for each key to appear on screen. You can paste words in without error however typing directly will not work if you type ahead of the characters being displayed. When this can take one or two seconds it's just
firewall on PMP servers
Hi! I have PMP HA: 1. Win server 2012 - Primary PMP 2. Win server MSSQL DB - Primary DB 3. Win server 2012 - Secondary PMP 4. Win server MSSQL DB - Secondary DB I want to turn on windows firewall, can you tell me ports that are using by this components.
Disabled Resources
What is the criteria for the "Disabled Resources" Group. How do resources become part of that group?
Running a post password change script
I have kiosk type devices where I need to change the password, but then set it up to auto-login with the new password. I can do this if I can run a post script to set the password for auto-login. Is this possible?
Add checkbox as additional resource field.
Hi team, In PMP we only have the ability to add character/list, numeric, password, date and file fields. Want to create additional field with the type checkbox. We must also be able to use it with the filter(s) to include or exclude the resource in the dynamic group. Looking forward to see this in the product as an enhancement. Regards, ilias.
PMP Ldap server resource expected behavior?
I have added a LDAP Server, I thought it would open an active directory Users console but when i click in the resources it does nothing. Which is the expected Behavior?
User that have no access to PMP in the last 60 days report
Dear all, I need to create a custom user report in PMP that show all users that have not access to the PMP in the last 60 days. Could someone help me please? Thanks in advance for your help Best Regards Flavio
Password Manager Pro new build 10402
Hi, Password Manager Pro 10402 has been released and is now available for download. We have come up with an important security enhancement in this build. Please see our Release Notes for detailed information. How to Upgrade to Build 10402? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html IMPORTANT NOTE: Please save a copy of the entire Password Manager Pro installation
Creating password inventory report for a given date for auditing
Hi, I'm trying to create a password inventory report based on a given date, showing all user permissions to shared accounts (readonly, readwrite, owned, complete). This seems to be possible by creating custom query reports using audit tables, but it looks like it will require a fairly complex query. Has anyone created similar reports or have examples that can help me start? Thanks!
RDP dose not work over nat
I installed Manage engine password manager pro on a local server with private ip ssh & RDP work correctly in local network . some users want to connect to manage engine out site my office I have a mikrotik I added a destination nat that every one that want to connect my static ip over port 7272 ( pmp port ) will be connect to py pmp local server ip over port 7272 now over the internet my users can connect to pmp and ssh work correctly buy RDP dose not work how can I solve this problem ?
Run SQL queries against Postgres database
I would like to run the SQL queries defined in the default reports against the Postgres database on my PMP instance. I have Azure Data Studio with the Postgres extension installed. What details\credentials do I need to successfully connect? Thanks Gareth
personal password cannot be retrieved, but can be viewed in the UI
I'm running 10400 and have an issue copying a single password into the clipboard. I've tried to do this in both Firefox 71, and Chrome 79.0.3945.88 and I'm not running any addons in either browser. While I can click on the ***** to view the password and it displays correctly, when I click on the 'copy to clipboard' button, nothing happens. The entries above and below it in the UI work just fine. The only difference is that this password contains a single quote character.
Users with Mac unable to click Proceed
I have users who have Mac laptops who are unable to click proceed when trying retrieve a password. See attached screen shot. Happens in Chrome and Safari. Has anyone seen this?
PMP server migration from 2008 server to 2019 server with DB migration
Hi all , We are in planning of this migration ,can you advise the way to migrate db from MySQL to MSSQL in new server.
Changer ports primary secondary servers
I have changed the default port from 7272 to 443. The primary server works fine, but the secondary one, the high availability, does not work. I have created a new HAPack.zip and extracted in the secondary PMP folder, but that does not work. How can I solve this issue? Thanks in advance.
Password Manager Pro new build 10401
Hi, Password Manager Pro 10401 has been released and is now available for download. This build comes with a few enhancements such as "Remote file transfer to Linux machines and new APis for sharing resource and account to user. We have also fixed the bugs reported in the earlier version. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 10401). How to Upgrade to Build 10401? If you are an existing customer of Password Manager Pro,
RDP not working for stored WindowsDomain Users
Greetings, we are implementing Password Manager Pro in our organization and we want to deploy these solution giving the opportunity to logon into the Windows Server machines to our outsourcers, without knowing the domain users’ password. To accomplish this, we created a domain user for that purpose and it is able to log by RDP from my PC to our servers. After that test, I created a WindowsDomain user account on PassowrdManager Pro and I grant them the ability to use it. When I choose the resource
Change Primary server name/IP
Hello Friends, I want ot change in PMP the Primary server name, from a) hostname to hostname.domain or b) hostname to IP How can perform this task? Best Regards.
Password Change Failed
Hi, the password reset process failed for one of my resources , and the reason for it in audit tab is "timeout trying using agent" . for your information this resource has cpu utilization over 90% and ssh is so slow. I'm wondering if there is a way to change the time of resetting password so password manager waits more for finishing the process of changing password after each check in . I'd appreciate your help. Thanks in Advance, Fateme
Use RESTful API with PMP Organizations (PMP MSP)
Hi, Is it possible to use restful APIs with PMP Organizations (in PMP MSP Enterprise) ? For example: Create a resource on an organization with restful API. Thanks, Best Regards, Quentin
Save the selected number of "Showing" in the Search
Hi dear PMP Team It would be great if the selected number of items (25 / 50 / 75 / 100) on the search would be saved. Example: If you search for something and you increase the results to 50, then you search again for something (now or later) it fail back to 25 again. But it would be great to stay on the last selected (like on the Resource Groups etc.). Thanks and kind regards, Oli
PMP Service Stopped
Hello, I'm having trouble where the PMP server keeps crashing/stopping. Event viewer shows the following errors: The Password Manager Pro service terminated with the following service-specific error: %%4294967295 And Also The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. Everything was working fine
[Password Manager Pro Masterclass] Infusing PAM in your IT security compliance journey.
Hi there, Our next topic for the Password Manager Pro Masterclass 2019 series is "Infusing PAM in your IT security compliance journey," scheduled for December 05th. Click here to register for the session. This session will focus on implementing a mature PAM strategy that ensures regulatory compliance through robust access controls and comprehensive auditing of those controls. In this Masterclass session, you'll learn how to: 1. Achieve compliance with privileged access control and management
Enforce / Require (additional) fields to be filled out
Hello, when creating new resources, there is only one required field (resource name) to be filled out. I could not find an option to set required fields for new resources. We would like to enforce specific fields to be filled out when creating a new resource. As we are using dynamic groups and filter on specific fields, we need to enforce those fields to be filled out, otherwise users might forget to fill them out and as a result, some dynamic groups might miss some resources. Is there already such
Duplicate groups are being created
I have a problem where users are creating a new resource and select a group under the drop down list for group names. However when they do this, a new group gets created and added to PMP. For example: 1. I have a resource called "Applications" which contains 10 resources. 2. Another user (Joe Bloggs) creates a new resource and under group name they select "Applications". 3. In PMP under Password Explorer pane I can see a new item appear called Joe Bloggs's Group and under that is another group
Password Manager Pro disaster recovery.
Currently working on some disaster recovery documentation for our Password Manager Pro HA configuration. I am wondering, what are the options to recover a primary server in the event that the infrastructure it is running on is gone completely? Is there a way to promote a secondary server in an HA setup to be the primary server? Would it be recommended building a completely new server and do a restore from backup? Other options? Looking for opinions to add to our discussion at work. Thanks ahead of
Pulling in service accounts with domain\username format.
I am attempting to pull in service accounts. I am successful with accounts that are in the username@domain format, but not successful with accounts with the domain\username format. Has anyone encountered this? Joe
how to grand access to just one account.
Hi, In a resource there are several accounts combined. But a user needs access to just one (1) account the other accounts should be hidden. How can I do this? The resource is discovered automatically.
[Password Manager Pro Masterclass] Leverage contextual integrations to go beyond traditional PAM.
Hi there, In the previous Masterclass session, we learned how to automate communication between business applications and DevOps tools without compromising on password security. Here's the video recording of the session for your reference. The next session will focus on leveraging your PAM strategy by integrating with other IT management solutions in your environment, and extending PAM beyond its typical capabilities. Password Manager Pro Masterclass Leverage contextual integrations to go
Storing SSH keys outside PMP
There should be an option to have new rotated SSH keys send to an external source via SFTP or some secure login. Just in case HA failed for some reason and we lost the Primary we still have the keys to rebuild from scratch.
Resource Discovery not working correctly
When trying Discover a Resource (Domain connected computer) the resource is imported with the wrong name and does not work when trying to discover accounts. I followed the instructions provided for Resource Discovery and input the Domain Name, Primary and Secondary Domain Controllers, SSL connection mode, supplied the credentials of the account being used on the PMP Server running the PMP Service, and specified the Resource to Import: (the computer name). When the resource imported it has the correct
Updating JRE
Hi, as part of keeping our servers up to date I need to update to the JRE (1.8.231) on the server that have Password Manager Pro installed and was wondering if its necessary to do something special since I know it uses it -or- just go for it. I was reading this article but is 7 years old, so wanted to confirm if same steps needs to be taken or if that changed: https://pitstop.manageengine.com/portal/community/topic/updating-java Thanks in advance and regards, J
Importing resouces using csv file
Hi, While importing resources via csv file, the column headers are also imported into PMP. Am I doing it in the correct way? For example, if the csv has headers - resource name,user account, resource name and user account is also created as a resource in PMP. Regards, Khirthana
IT analytics in 90 seconds: Monitor your inactive privileged users to mitigate security risks
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How to disable weak ssl ciphers
How to disable weak ssl ciphers such as: TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA
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